Lexus of Manhattan

Best one yet I've been buying cars for many years. My experience at Lexus of Manhattan with Stephen Johnson was by far the most professional experience yet. I've been buying cars for many years. My experience at Lexus of Manhattan with Stephen Johnson was by far the most professional experience yet. More

helpful and professional The dealer was helpful and quick, not like other dealerships that make you wait for hours during the negotiation process. This was a pleasant experien The dealer was helpful and quick, not like other dealerships that make you wait for hours during the negotiation process. This was a pleasant experience! Great facility, clean, comfortable. Friendly staff all round. More

Wonderful experience Lexus of Manhattan dealership is the place to go when looking for a new or used Lexus my salesman was Negasha Edwards he was very helpful and explaine Lexus of Manhattan dealership is the place to go when looking for a new or used Lexus my salesman was Negasha Edwards he was very helpful and explained everything I left very happy with my car. More

Great Service Warren was great in helping with the buying process. He updated me on every step of the process even though I live in Missouri. When I got there, he m Warren was great in helping with the buying process. He updated me on every step of the process even though I live in Missouri. When I got there, he make sure that we have the opportunity to look at the car and also makes us feel like he appreciate doing business with us. Overall, our experience was great and I look forward to future business. More

Excellent Wonderful experience everyone was so nice and friendly they understood my needs and what I wanted The car that I wanted was exactly how I wanted th Wonderful experience everyone was so nice and friendly they understood my needs and what I wanted The car that I wanted was exactly how I wanted they went above and beyond for me thank you Lexus of Manhattan More

New lease I Leased the vehicle I wanted at a reasonable price with a minimum of back and forth between our sales person and us. Appreciated those floor mats, t I Leased the vehicle I wanted at a reasonable price with a minimum of back and forth between our sales person and us. Appreciated those floor mats, too! More

great service i loved working with jon popper. he provided great service and he is great to deal with. i will always come back the lexus of manhattan. why wouldn't i loved working with jon popper. he provided great service and he is great to deal with. i will always come back the lexus of manhattan. why wouldn't i with such good service. More

Worst experience ever Worst dealership we have ever dealt with. Purchased our LX570 from the Lexus Dealership in Englewood NJ and couldn't be happier with the service that Worst dealership we have ever dealt with. Purchased our LX570 from the Lexus Dealership in Englewood NJ and couldn't be happier with the service that dealership provided us. We originally ordered our LX 570 from Manhattan Lexus on March 19th, knowing it would take 4 months to deliver our car to us. Months after order, they could never "find our vehicle" to give us an ETA, gave us a VIN number to be told later that was in error and provided another VIN number for another car coming 1.5 months later than our 4 month window. Only to be told, we were never getting the car due to an "error" in Japan. They were unresponsive to multiple emails and phone calls. They lied to our faces when we had to go there in person to ask about delivery time for our car. Our car was sold to someone else! They tried to get us into a car that was in their inventory, but was not the exterior or interior color we ordered and had none of the accessories. They are untrustworthy. I would stay far, far away from this dealership and take the time to go to NJ for purchase. We have been long-time owners of Mercedes from Manhattan, purchased a Tesla recently and now are loyal customers of Englewood, NJ Lexus. We have never, ever had any problems with any purchase of a car prior to this occasion and are, quite simply, shocked with the treatment we were provided. This had nothing to do with my husband and me. This was a horrible dealership, looking to make money, irrelevant of the pain it caused us. STAY AWAY. More

Satisfied Customer My salesman, Brandon Wall, was a pleasure to deal with. He helped me tremendously in making a decision about the model I was interested in by his grea My salesman, Brandon Wall, was a pleasure to deal with. He helped me tremendously in making a decision about the model I was interested in by his great attitude and by answering all my questions. More

Great Experience! Great experience! Kevin did a great job of walking me through all the car options and got me an incredible price on an IS F Sport. It could not have Great experience! Kevin did a great job of walking me through all the car options and got me an incredible price on an IS F Sport. It could not have been an easier experience. More