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Lexus of Manhattan
New York, NY
521 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 521 reviews
September 19, 2016
Excellent The experience was amazing. They truly know their products. My daughters Lezus NX is exquisite. She lover her new car. They treat you as family and un The experience was amazing. They truly know their products. My daughters Lezus NX is exquisite. She lover her new car. They treat you as family and understand your needs. We are definitely coming back to the dealership and would recomand all to go! More
by Nick
Employees Worked With
Stephen Johnson
September 12, 2016
Leased Lexus is300 Stephan Johnson was very professional and thorough with his explanations. He made everything very clear and answered all my questions perfectly. I hig Stephan Johnson was very professional and thorough with his explanations. He made everything very clear and answered all my questions perfectly. I highly recommend him. More
by isabella
Employees Worked With
Stephen Johnson
September 09, 2016
Bad but fixed Had a bad experience in my first go around but carmine did get back to me and try and resolve my initial problem I had with the service that was provi Had a bad experience in my first go around but carmine did get back to me and try and resolve my initial problem I had with the service that was provided to me More
by Albert Mizrahi
Employees Worked With
josh, carmine
September 06, 2016
Fantastic Experience! This is the 2nd Lexus that we leased from this dealership. This dealership is a class act. Everything went as smoothly as could be. The salesperson, This is the 2nd Lexus that we leased from this dealership. This dealership is a class act. Everything went as smoothly as could be. The salesperson, Jon Popper is an experienced professional, who really knows his stuff, and was most patient with our questions. You cannot go wrong by asking for him by name. PS We love our new car. More
by Dr. Jack from Long Island
September 04, 2016
Amazing I recently purchased a Lexus IS 300 F Sport at Lexus of Manhattan and Juan Gonzalez was my Salesperson. He took care of everything, from the start of I recently purchased a Lexus IS 300 F Sport at Lexus of Manhattan and Juan Gonzalez was my Salesperson. He took care of everything, from the start of the sale, literally, until I drove out of the dealership. Handled the transferring of my existing satellite radio subscription to my new car. Top notch professional service, I felt like I was in good hands the entire way. I would highly recommend this dealership and Juan Gonzales, to my friends and family. More
by Lexus6
Employees Worked With
Juan Gonzalez
August 29, 2016
Excellent Keith is very patient and understanding and very helpful in all the phases of the purchase. I have on several occasions tecommend friends to call Keit Keith is very patient and understanding and very helpful in all the phases of the purchase. I have on several occasions tecommend friends to call Keith to buy a car. This is my 4th Lexus from Keith. More
by Loudeluca
Employees Worked With
Keith Brotherson
August 29, 2016
Excellent experience! The experience of purchasing my new 2016 Lexus RX 350, was extremely pleasant and stress free. Brandon Wall was my sales associate and he assisted me The experience of purchasing my new 2016 Lexus RX 350, was extremely pleasant and stress free. Brandon Wall was my sales associate and he assisted me through the entire process. Thank you again Brandon! I would highly recommend Lexus Of Manhattan to anyone thinking of purchasing a new Lexus. Everyone at the dealership is great to work with and very friendly and courteous. I give this dealership 5 + stars for sure! More
by jimshawthorne
August 29, 2016
Juan for president! Juan was patient ,pressure free, knowledgeable and helpful to the 10th power. He got me the car i was looking for that was not in stock and got me the Juan was patient ,pressure free, knowledgeable and helpful to the 10th power. He got me the car i was looking for that was not in stock and got me the best deal possi le .im soooo happy with my experience . More
by Ddot09
Employees Worked With
Juan Gonzalez
August 19, 2016
NELSON PEREZ(8517) the worst i have dealt with here!!! I am writing this review as a previous customer who has had nothing but great experiences the previous 3 times i have visited this location but today I am writing this review as a previous customer who has had nothing but great experiences the previous 3 times i have visited this location but today was 1 of the worst I walked in as usual guy comes to me did not tell me his name did not greet me at all i begin to tell him that my "check engine" and "check vsc" light is on he immediately tells me oh your gonna have a big engine problem becuase your car is over 100,00miles which begin my suspicion because i only drive on fri and sat number 1 second car is maintained every 4-6 months i arrived at 1:45 didnt leave till 5pm was not offered a loaner as i told the rep i may need then at 5:30 he comes to me and says oh we need an additional 3hrs of diagnostic on your car the first 1hr turned out nothing your car was to hot it needs to cool down they may need to take your engine apart and put it back together he tells me ha!!!now im no expert on cars but since when does a car need to cool down to run a diagnostic on p codes then tells me it would be an additional 450 bucks even if the car needed to cool down which was a lie you have had it for almost 4hrs already its not ok to try and scam customers out of money people walked in that place after me and left before me and i had an appointment soo i decided to take my car to another lexus dealership in yonkers whom immediately told me i needed to change spark plugs nelson perez need to be fired i stood there and watched him shack other people hands as they walked in great them with a smile and they were in and out not saying i know why they were there ive never encountered this before so it a hard pill to swallow as i said ive been taking my car here since i bought it and now i will be going to yonkers all because he tried to swindle me NELSON PEREZ needs to be fired i will post this were ever i can!!!! and find a cooparate email or address to sent to as well More
by mezzoduo
Employees Worked With
NELSON PEREZ 8517
August 15, 2016
Great place to buy a car The transaction was handled very professionally, no pressure and very friendly, from sales representative to other staff involving in sales and deliv The transaction was handled very professionally, no pressure and very friendly, from sales representative to other staff involving in sales and delivering of the vehicle. More
by Ellie908
