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Lexus of Manhattan
New York, NY
514 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 514 reviews
August 29, 2016
Excellent Keith is very patient and understanding and very helpful in all the phases of the purchase. I have on several occasions tecommend friends to call Keit Keith is very patient and understanding and very helpful in all the phases of the purchase. I have on several occasions tecommend friends to call Keith to buy a car. This is my 4th Lexus from Keith. More
by Loudeluca
Employees Worked With
Keith Brotherson
August 19, 2016
NELSON PEREZ(8517) the worst i have dealt with here!!! I am writing this review as a previous customer who has had nothing but great experiences the previous 3 times i have visited this location but today I am writing this review as a previous customer who has had nothing but great experiences the previous 3 times i have visited this location but today was 1 of the worst I walked in as usual guy comes to me did not tell me his name did not greet me at all i begin to tell him that my "check engine" and "check vsc" light is on he immediately tells me oh your gonna have a big engine problem becuase your car is over 100,00miles which begin my suspicion because i only drive on fri and sat number 1 second car is maintained every 4-6 months i arrived at 1:45 didnt leave till 5pm was not offered a loaner as i told the rep i may need then at 5:30 he comes to me and says oh we need an additional 3hrs of diagnostic on your car the first 1hr turned out nothing your car was to hot it needs to cool down they may need to take your engine apart and put it back together he tells me ha!!!now im no expert on cars but since when does a car need to cool down to run a diagnostic on p codes then tells me it would be an additional 450 bucks even if the car needed to cool down which was a lie you have had it for almost 4hrs already its not ok to try and scam customers out of money people walked in that place after me and left before me and i had an appointment soo i decided to take my car to another lexus dealership in yonkers whom immediately told me i needed to change spark plugs nelson perez need to be fired i stood there and watched him shack other people hands as they walked in great them with a smile and they were in and out not saying i know why they were there ive never encountered this before so it a hard pill to swallow as i said ive been taking my car here since i bought it and now i will be going to yonkers all because he tried to swindle me NELSON PEREZ needs to be fired i will post this were ever i can!!!! and find a cooparate email or address to sent to as well More
by mezzoduo
Employees Worked With
NELSON PEREZ 8517
August 15, 2016
Great place to buy a car The transaction was handled very professionally, no pressure and very friendly, from sales representative to other staff involving in sales and deliv The transaction was handled very professionally, no pressure and very friendly, from sales representative to other staff involving in sales and delivering of the vehicle. More
by Ellie908
August 15, 2016
Best one yet I've been buying cars for many years. My experience at Lexus of Manhattan with Stephen Johnson was by far the most professional experience yet. I've been buying cars for many years. My experience at Lexus of Manhattan with Stephen Johnson was by far the most professional experience yet. More
by formerjeepowner
Employees Worked With
Stephen Johnson
August 13, 2016
helpful and professional The dealer was helpful and quick, not like other dealerships that make you wait for hours during the negotiation process. This was a pleasant experien The dealer was helpful and quick, not like other dealerships that make you wait for hours during the negotiation process. This was a pleasant experience! Great facility, clean, comfortable. Friendly staff all round. More
by Birgit Benayoun
Employees Worked With
Juan Gonzalez
August 13, 2016
Wonderful experience Lexus of Manhattan dealership is the place to go when looking for a new or used Lexus my salesman was Negasha Edwards he was very helpful and explaine Lexus of Manhattan dealership is the place to go when looking for a new or used Lexus my salesman was Negasha Edwards he was very helpful and explained everything I left very happy with my car. More
by Shawmin
Employees Worked With
Negasha Edwards
August 12, 2016
Excellent Wonderful experience everyone was so nice and friendly they understood my needs and what I wanted The car that I wanted was exactly how I wanted th Wonderful experience everyone was so nice and friendly they understood my needs and what I wanted The car that I wanted was exactly how I wanted they went above and beyond for me thank you Lexus of Manhattan More
by Sebastian15
Employees Worked With
Juan Gonzalez
August 12, 2016
Great Service Warren was great in helping with the buying process. He updated me on every step of the process even though I live in Missouri. When I got there, he m Warren was great in helping with the buying process. He updated me on every step of the process even though I live in Missouri. When I got there, he make sure that we have the opportunity to look at the car and also makes us feel like he appreciate doing business with us. Overall, our experience was great and I look forward to future business. More
by Oluwale5
August 12, 2016
New lease I Leased the vehicle I wanted at a reasonable price with a minimum of back and forth between our sales person and us. Appreciated those floor mats, t I Leased the vehicle I wanted at a reasonable price with a minimum of back and forth between our sales person and us. Appreciated those floor mats, too! More
by Suze1257
Employees Worked With
Negasha Edwards
August 11, 2016
great service i loved working with jon popper. he provided great service and he is great to deal with. i will always come back the lexus of manhattan. why wouldn't i loved working with jon popper. he provided great service and he is great to deal with. i will always come back the lexus of manhattan. why wouldn't i with such good service. More
by pamelaw130
Employees Worked With
Jon Popper
