Lexus of Manhattan

Great experience Sales process was professional and without pressure. Car delivery was thorough and dealer spent all time needed to answer all questions I had about ca Sales process was professional and without pressure. Car delivery was thorough and dealer spent all time needed to answer all questions I had about car operation, services available to me, and process for return of old vehicle and termination of contracts associated with it. More

Lexus GS 350 AWD Great car, great dealer with respect to the purchase. I have been reading reviews of not great service so I will give them a try on maintenance and s Great car, great dealer with respect to the purchase. I have been reading reviews of not great service so I will give them a try on maintenance and see how it goes. But with respect to purchase, I was in and out and with a test drive and everything in about 4 - 5 hours with a new car at a reasonable price. More

Great experience at the dealership, great salesmanship Super attention, as if I were the only person on the planet that mattered, Brandon Wall treated me courteously, professionally and, frankly, like roya Super attention, as if I were the only person on the planet that mattered, Brandon Wall treated me courteously, professionally and, frankly, like royalty -- but also as a friend. He heard my needs and my concerns, didn't give me "the bum's rush" and didn't try to sell me things I didn't want. The car is stunning and all my friends have told me for what I got I paid a terrific price. Very very satisfied with the entire experience soup to nuts. Thanks Brandon! Thanks Lexus! More

Wonderful experience Went to 4 other dealerships in the area not sure What to buy walked into lexus and fell in love with my new car.Danny lee was wondetful no pressure a Went to 4 other dealerships in the area not sure What to buy walked into lexus and fell in love with my new car.Danny lee was wondetful no pressure and honest. I think that sold me more than anything.Thanks Danny More

A Relaxed and Pleasant I was looking for a luxury SUV, which would not be too big and give good value for the money. I ended up buying a Lexus RX, largely thanks to Danny Le I was looking for a luxury SUV, which would not be too big and give good value for the money. I ended up buying a Lexus RX, largely thanks to Danny Lee. Danny was genuinely interested in selling me the car that would satisfy my requirements. At the same time he was polite, relaxed and not pushy. He was also able to provide technical information I asked about and was pleasant to work with. More

Excellent great experience. Everyone was polite and helpful. All my questions were answered and would recommend this dealership to anyone. Enjoying my great experience. Everyone was polite and helpful. All my questions were answered and would recommend this dealership to anyone. Enjoying my new car tremendously. Great purchase. More

Comforting,peaceful and "Graceful" experience with Stephen I was in the market for a vehicle with AWD and above reliability. I wasn't interested in a luxury but after a lengthy research i chose Lexus. I know A I was in the market for a vehicle with AWD and above reliability. I wasn't interested in a luxury but after a lengthy research i chose Lexus. I know Audi and is high up in the ranks but the maintenance cost after warranty would be too high. I chose Lexus of Manhattan and met a very wonderful, professional and pleasant employee, Stephen Johnson. I will give Stephen 5 stars for excellent and 3.5 stars for the dealership. Stephen was never pushy, forceful or the regular car sales guy. He was more interested in making sure I was happy with my choice. So I never felt rushed. I believe he did his best to make sure I had a smooth and stress-free transaction. When I brought my wife in on the day of purchase, He took the time to show her all the features and how to use them. Stephen definitely hit the peak of Lexus "WOW" effect. The dealership failed on their part. I wanted the worn tires replaced, but management refused. Their justification was they're the only dealership selling that model at the lowest price, which wasn't true. On a good note, hats off to Stephen Johnson. More

My experience was fine--just purchased a 2106 Lexus 350 I worked with Jon Popper in November 2012 when I purchase a Lexus 450H--Jon was a pleasure to deal with then and I had the same excellent experience I worked with Jon Popper in November 2012 when I purchase a Lexus 450H--Jon was a pleasure to deal with then and I had the same excellent experience in working with Jon over the past week to purchase a Lexus 350RX--would have no hesitation at all in recommending Jon to others--Stuart feiner More

Best experience when purchasing a car. I was in the market for a specific Lexus model and Anthony was extremely helpful in finding the exact one with the proper interior & exterior color an I was in the market for a specific Lexus model and Anthony was extremely helpful in finding the exact one with the proper interior & exterior color and sport package. He had the vehicle ready for my test drive and made sure the vehicle was detailed and minor exterior scratches were fixed for when I received my 2014 LEXUS GS 350 F SPORT. While I waited on the financials & vehicle to come from the shop, Anthony kept me updated by text & calls. I needed the vehicle in 3 days time because my wife was going in to surgery & Anthony delivered. After I received my car it was perfect, thanks to Anthony's hard work & dedication to my needs. I will be recommending Anthony & Lexus of Manhattan to friends & family that are in the market for a new or used Lexus. More

Flawless sale Juan was a perfect sales person...he knew the product and took his time to teach me what i needed to know.He respected my timing. Juan was a perfect sales person...he knew the product and took his time to teach me what i needed to know.He respected my timing. More