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Lexus of Manhattan
New York, NY
554 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 554 reviews
October 24, 2025
Excellent. Place , people, facilities, cars, and the showrooms is lovely. My sales went very smoothly and quickly and made the transitions to a new car very eas Place , people, facilities, cars, and the showrooms is lovely. My sales went very smoothly and quickly and made the transitions to a new car very easy, More
by sarahfriend2002
October 23, 2025
I am on my 3rd Lexus from Lexus of Manhattan. The Sales Manager Sani was always present during each purchase and my wife and I are so satified with with the help we received we will be back for The Sales Manager Sani was always present during each purchase and my wife and I are so satified with with the help we received we will be back for our forth. Sani is a Gentleman in the classic sense and we got a very competative deal. More
by Fwm
Employees Worked With
October 10, 2025
Truly had a great experience. Sunny and Raymond went above and beyond to help me make the right choice for my next vehicle. Sunny and Raymond went above and beyond to help me make the right choice for my next vehicle. More
by anthonydegrezia
October 07, 2025
Fast, Quick, Easy and Professional. Went in and very straight forward with the price I want and got my new car in less 2 weeks. One of most beautiful showroom I have been into. Placed a Went in and very straight forward with the price I want and got my new car in less 2 weeks. One of most beautiful showroom I have been into. Placed an order and suppose to come in about 2 weeks, and got it within a week. Pricing was very straight forward, give them a price and they made it work. More
by stephenchen88
Employees Worked With
October 01, 2025
Excellent service from Raymond. Professional and easy to work with. Highly recommend working with him . Professional and easy to work with. Highly recommend working with him . More
by angdream5808
Employees Worked With
September 30, 2025
I had a fantastic experience with Raymond Liang purchasing my 2025 Lexus ES300H. Raymond was courteous, knowledgeable, throughout the process. purchasing my 2025 Lexus ES300H. Raymond was courteous, knowledgeable, throughout the process. More
by badge5002
Employees Worked With
September 16, 2025
Reviews All lease67 RX47 consultant36 lexus is25 +6 Sort by Most relevant Newest Highest Lowest nghia trung My experience with Lexus of Manhattan has been nothing shy of what you would is25 +6 Sort by Most relevant Newest Highest Lowest nghia trung My experience with Lexus of Manhattan has been nothing shy of what you would expect from a buy here pay here spot. Actually, I think they would treat their customers better than how we have been treated. I found my sister in-law a car she wanted, a 2024 TX350 with 7k miles. I called the dealer and spoke to Rainier Nicolas and everything was smooth until it wasn't. After our first conversation it took 3 tries to reach Rainer again. His voice mailbox was full so leaving a voicemail wasn't an option. I told Rainier we are more than 2 hours away so Rainier offered to walk the vehicle for us. Rainier walked around the entire vehicle and informed us that he found no blemishes or imperfections. We then submitted a credit application and waited, then we waited some more. Then we were asked to wait till the following day which was understandable because the business day was coming to a close. The morning after we had to call twice, they said they have no idea what we were talking about. They weren't able to find the credit application... fast forward 4 hours later we were there in person. They pulled the car up and the hood was covered with rock chips. We did as anyone would and asked if there was something they are willing to do about it because we were promised a car with no blemishes or imperfections. The sales person came back and we were told that the car was SOLD??? AND THENNNNN the old bait and switch... Oh here is a blue one even though you wanted white. It has less miles and it's only $500 more. I was livid!!! I had my Fiancée call the dealership and gave them the stock number and guess what? They informed her that the vehicle was still AVAILABLE. Please do yourself a favor and take your business elsewhere. You will live much longer and happier without the stress and aggravation this dealership has caused us. More
by ntrung
Employees Worked With
August 29, 2025
Raymond at Lexus of Manhattan helped us with an out of state purchase of a GX550 and got us exactly what we were looking for in an allocation 2 weeks after first contacting him. We were on multiple lists state purchase of a GX550 and got us exactly what we were looking for in an allocation 2 weeks after first contacting him. We were on multiple lists in our home state with dealerships and we never heard back from any of them. His attention to detail and making sure everything was what we wanted was top tier. Thank you Raymond! More
by CMS
August 28, 2025
Raymond Liang, helped me threw the whole process. He was professional and patient every step of the way. He was professional and patient every step of the way. More
by eitan
Employees Worked With
August 28, 2025
I've been a client of Toyota/Lexus for over 30 years and specifically this dealership. The quality of the cars and personnel are exceptional. specifically this dealership. The quality of the cars and personnel are exceptional. More
by iggymoore
