Lexus of Manchester - Service Center

Key replacement I had to get a second key made for my car. It was a bit of a nightmare. The original dealership I purchased it from, a month ago. They were trying to I had to get a second key made for my car. It was a bit of a nightmare. The original dealership I purchased it from, a month ago. They were trying to get out of providing it for me. They finally told me to go to Ira, get a key made and they would reimburse me. Ira made everything very easy. The appointment was a breeze. Josh Marquis was super nice and helpful! He explained that a little annoyance with the stereo, would still be covered under warranty. I plan on bring my car now to Ira. Quick, great service, immaculate waiting area. Thanks!! More

Excellent When arriving for my 10:30 appointment they were very busy but took care of checking me in as promptly as possible. Upon checking out Laurie handled When arriving for my 10:30 appointment they were very busy but took care of checking me in as promptly as possible. Upon checking out Laurie handled everything promptly and professionally, as did the pleasant cashier. More

quick, friendly and courteous I can go in often without prior appointment and never feel that I am not welcome and I am taken care of in timely manner. I can go in often without prior appointment and never feel that I am not welcome and I am taken care of in timely manner. More

Great people to work with, work is always done right, pickup/delivery is perfect. We continue to have a great relationship with Ira Lexus - keep it up! to work with, work is always done right, pickup/delivery is perfect. We continue to have a great relationship with Ira Lexus - keep it up! More

Factory recommended service @ 25k miles for ct200h. My husband and I were very impressed by Barry, Bill, & Brittany. Each were very attentive, eager to please and courteous beyond words. Additionally, My husband and I were very impressed by Barry, Bill, & Brittany. Each were very attentive, eager to please and courteous beyond words. Additionally, Barry Chase was very humorous, a fun person who made our wait time whiz by. Comfortable waiting area and appreciated the drive-in garage on a rainy day. More

Happy Customer As a new Lexus customer, unfamiliar with your service dept. I am very happy with the service I received . The service dept. was very busy that aftern As a new Lexus customer, unfamiliar with your service dept. I am very happy with the service I received . The service dept. was very busy that afternoon, but I was pleasantly surprised at how quickly my vehicule was returned to me. Thank you Barry for making the process quick and painless. More

Great Everyone I deal with is always helpful n friendly and go out of their way to make sure that all my needs are taken care Everyone I deal with is always helpful n friendly and go out of their way to make sure that all my needs are taken care More

Thorough and professional! I visited for maintenance. I was also able to get my car inspected and have work for a recall done. I love that they washed my car, cleaned my front i I visited for maintenance. I was also able to get my car inspected and have work for a recall done. I love that they washed my car, cleaned my front interior windshield and charged my key fob. The waiting area is clean, comfortable and offers beverages and snacks. The personnel are very kind, polite and professional. More

On time, friendly every time. It was 5k service for new Lexus and Laurie was helpful and friendly as many times before :). Car was ready in timely manner. Laurie and her team alwa It was 5k service for new Lexus and Laurie was helpful and friendly as many times before :). Car was ready in timely manner. Laurie and her team always deliver. Thank you. More

Fast, friendly, helpful, comfortable Employees friendly, helpful in identifying issues and places to go while waiting, waiting area very clean, comfortable with drinks and snacks, vacuum Employees friendly, helpful in identifying issues and places to go while waiting, waiting area very clean, comfortable with drinks and snacks, vacuum car and wipe down in and out, easy to schedule, all painless. More