837 Reviews of Lexus of Manchester - Service Center
Car service Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, co Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, courteous and always goes the extra mile to ensure we have the best experience. More
Great! Laurie was great and very helpful :) It was my first time at Ira and I will certainly be back! Thank you again very much for all your help and informa Laurie was great and very helpful :) It was my first time at Ira and I will certainly be back! Thank you again very much for all your help and information! More
Excellent service! Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change and get 3 followup emails and 2 phone calls. They've improved greatly since that time. Josh was great to work with. The emphasis was all on what I needed, not what they'd been told to sell. I wouldn't hesitate to recommend this service center. More
Concierge Delivery is a must John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was all about the service experience, as usual superb service. More
Happy 450h Owner Every thing worked to perfection from the appointment to checking in and getting a loaner to picking up the vehicle. As usual, the service team picks Every thing worked to perfection from the appointment to checking in and getting a loaner to picking up the vehicle. As usual, the service team picks up little things that need to be done. More
Always and consistently excellent. Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is appropriate and in my best interest. More
Excellent Service I arrived on time for my appointment and the time quoted for my car to be completed was accurate. Lorrey the service manager took very good care of me I arrived on time for my appointment and the time quoted for my car to be completed was accurate. Lorrey the service manager took very good care of me. More
10 Yr. Old car still purrs. Had my car towed in (leaking Transmission Fluid), Laurie was flexible since I was late and she took care of me between other customers. Reported back Had my car towed in (leaking Transmission Fluid), Laurie was flexible since I was late and she took care of me between other customers. Reported back to me when the tech had a chance to look at it with the estimate. She then was able to shave a little off that estimate. Loaner car was nice. More
Great Service Adviser and Service Team I came in to have my navigation system looked at. I met with and discussed my issues with the NE Representative, Rick. Rick showed a genuine interest I came in to have my navigation system looked at. I met with and discussed my issues with the NE Representative, Rick. Rick showed a genuine interest in finding and solving the problem. Even the head service tech and the Service Manager got involved with this. That is good service! More
Once again, Laurie and her team has excelled I am always impressed by the great effort of Laurie and her team. They take care of my car as well as catering to my schedule and my needs. I am always impressed by the great effort of Laurie and her team. They take care of my car as well as catering to my schedule and my needs. More