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Lexus of Manchester - Service Center

Bedford, NH

4.8
837 Reviews

837 Reviews of Lexus of Manchester - Service Center

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May 17, 2017

Car service Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, co More

by mikestam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017

Great! Laurie was great and very helpful :) It was my first time at Ira and I will certainly be back! Thank you again very much for all your help and informa More

by Doyle.katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wichenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017

Excellent service! Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change More

by DSlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017

Concierge Delivery is a must John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was More

by Perrotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Paris
May 13, 2017

Happy 450h Owner Every thing worked to perfection from the appointment to checking in and getting a loaner to picking up the vehicle. As usual, the service team picks More

by Garth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Knapp
May 13, 2017

Always and consistently excellent. Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is More

by CustomerGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017

Excellent Service I arrived on time for my appointment and the time quoted for my car to be completed was accurate. Lorrey the service manager took very good care of me More

by Cookie Lady
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 12, 2017

10 Yr. Old car still purrs. Had my car towed in (leaking Transmission Fluid), Laurie was flexible since I was late and she took care of me between other customers. Reported back More

by 2008Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2017

Great Service Adviser and Service Team I came in to have my navigation system looked at. I met with and discussed my issues with the NE Representative, Rick. Rick showed a genuine interest More

by DSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wichenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Vessel, Service Manager; Rick, Service Rep
May 11, 2017

Once again, Laurie and her team has excelled I am always impressed by the great effort of Laurie and her team. They take care of my car as well as catering to my schedule and my needs. More

by Joel-Bedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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