Lexus of Manchester - Service Center

Excellent service experiences leads to 4th purchase! Just purchased 7th Lexus, 4th from this team. I've considered other makes/models but the great personal service and genuine care keeps me loyal to t Just purchased 7th Lexus, 4th from this team. I've considered other makes/models but the great personal service and genuine care keeps me loyal to them. They respect my time, value me as a repeat customer and are genuinely great people. From their valet team who greet you upon arrival, to the faces behind the service bays, the service reps who you meet at appointments and the sales and finance teams, everyone is great to work with. My most recent interactions were with Dawn, Ken, and Tricia, just awesome! More

Oil change tire rotation The guy in service was really helpful and got me my loaner car all ready to roll. Super nice. Only faults were I never got a call that my vehicle The guy in service was really helpful and got me my loaner car all ready to roll. Super nice. Only faults were I never got a call that my vehicle was done and it was not vacuumed which I understood to be standard. More

They treat my car like it was their car I travel a lot and have had my LS600hL serviced at dealerships around the country. This is my favorite dealership because Josh Marquis has taken a per I travel a lot and have had my LS600hL serviced at dealerships around the country. This is my favorite dealership because Josh Marquis has taken a personal interest in the car for several years and keeps track of work done at other Lexus dealerships, and always recommends appropriate service without pressuring me to buy unnecessary services. The staff here is competent, courteous, and completes the service work in seemingly record time. I've never had to return for any rework. I drive 90+ miles from my home to reach this dealership, and it's always worth it. More

Service May 2017 - RX350 A seamless, efficient, friendly, customer service oriented service center. Kelly was excellent to work with. And, your staff member that checked me A seamless, efficient, friendly, customer service oriented service center. Kelly was excellent to work with. And, your staff member that checked me in was very pleasant and helpful. More

Went very well. A very clean dealer ship and very friendly people to talk to and trusting. Thank you for washing our car looks great when I picked it up after service A very clean dealer ship and very friendly people to talk to and trusting. Thank you for washing our car looks great when I picked it up after service. More

Manchester Service visit Laurie B is always great to work with. She fully explained the problem I was having and was able to get it rectified while I waited. Laurie B is always great to work with. She fully explained the problem I was having and was able to get it rectified while I waited. More

My experience with Josh Marquis in the service department It's always a pleasure dealing with Josh on any problems I have with my automobile. He is very professional and courteous, and goes out of his way to It's always a pleasure dealing with Josh on any problems I have with my automobile. He is very professional and courteous, and goes out of his way to solve the problem. I'm always confident the problem with my automobile will be resolved. More

35,000 mile inspection Made the appointment the day before. Got right in and was met by Barry and handed off to Josh the service advisor. They were both excellent to deal Made the appointment the day before. Got right in and was met by Barry and handed off to Josh the service advisor. They were both excellent to deal with, friendly and professional. They set me up with a very nice loaner and told me when the car would be ready. Overall excellent experience. More

Excellent Dealership We were pleased once again by our experience when we went in for service at Ira Lexus. Service reps were courteous and remembered us like old friends We were pleased once again by our experience when we went in for service at Ira Lexus. Service reps were courteous and remembered us like old friends. The waiting area is like a comfortable hotel lobby, and Laurie always treats us like royalty. We were out in our loaner vehicle in a flash. We always look forward to our service visits! More

Brakes Great to deal with same day service and fixed the brakes, First class Quality Work. Laurie is The Best. I will be back for the next service soon. Great to deal with same day service and fixed the brakes, First class Quality Work. Laurie is The Best. I will be back for the next service soon. Thank You. More