Lexus of Manchester - Service Center

Service Summary Ease of scheduling. Work done in a timely fashion. Friendly service. Convenient in and out from service location. Saturday hours a big help. Clean fac Ease of scheduling. Work done in a timely fashion. Friendly service. Convenient in and out from service location. Saturday hours a big help. Clean facilities. More

Ira Lexus Service Efficient, friendly, professional service every time. I usually deal with Laurie Beauchemin, but she was out the day I came in. She always takes ver Efficient, friendly, professional service every time. I usually deal with Laurie Beauchemin, but she was out the day I came in. She always takes very good care of my service needs, but the person who stood in for her was equally as friendly and helpful. I highly recommend Ira Lexus for both sales and service. More

Waiting time The only complaint I had and it is a minor one is, I had to wait some time before I got to meet a service representative. I actually had to ask a serv The only complaint I had and it is a minor one is, I had to wait some time before I got to meet a service representative. I actually had to ask a service representative to locate my paperwork. I never had to wait that long in the past and I've been using this Lexus dealership for my auto for years. More

Very good Excellent service. Always pleased with the work and pleasant customer service with a smile. Love having my car washed. Such a nice touch. Also en Excellent service. Always pleased with the work and pleasant customer service with a smile. Love having my car washed. Such a nice touch. Also enjoyed the coffee and snack bar. More

Excellent, quick service! Every worker I encounter at Ira Lexus is extremely friendly and helpful. I request Laurie for my appointments because she's very friendly, efficient, Every worker I encounter at Ira Lexus is extremely friendly and helpful. I request Laurie for my appointments because she's very friendly, efficient, and professional. I would highly recommend Ira Lexus to anyone for their car buying or service needs. More

Great experience working with Bill Linehan! Nice environment, Work done fast. Complimentary coffee and snacks / cookies / water. Easy to get - right off freeway. Th working with Bill Linehan! Nice environment, Work done fast. Complimentary coffee and snacks / cookies / water. Easy to get - right off freeway. Thank you! More

Professional & courteous. Pleasant experience. Positive experience. Work was done timely. Bill reviewed everything with me on work sheet. Pleasant waiting area. Appreciated refreshments available. Positive experience. Work was done timely. Bill reviewed everything with me on work sheet. Pleasant waiting area. Appreciated refreshments available. Friendliest of staff was great. More

Superb Customer Service This dealership is amazing. They listen to the customer and ensures all of their concerns are addressed in a timely manner with complete integrity and This dealership is amazing. They listen to the customer and ensures all of their concerns are addressed in a timely manner with complete integrity and transparency while minimizing inconvenience especially by my service advisor, Kelli, Even though Lexus takes pride in hand washing the vehicles at the end of each service, I highly recommend their platinum detail optional service they offer. I purchase this twice per year which keeps my car looking and smelling brand new. More

Always exceptional customer care from Kelly Everyone at the service center was extremely courteous and friendly and helpful. This was my third dealing with Kelly and each time she has gone above Everyone at the service center was extremely courteous and friendly and helpful. This was my third dealing with Kelly and each time she has gone above and beyond in explaining and finding out answers to my questions. All in all a great team! More

Routine Oil Change and Driver Window Replacement Service is always top notch, from the moment I drive into the service center. Professional, knowledgeable and accomodating. I always schedule with J Service is always top notch, from the moment I drive into the service center. Professional, knowledgeable and accomodating. I always schedule with Josh and he never disappoints. I was set up with a loaner without really planning one. Thought my window just might need an adjustment, but learned it couldn't be repaired, and needed to be replaced. All was handled professionally and expertly. I've checked around locally for better pricing of other repairs, but you know what....I trust this dealership to give me best value, and I never leave questioning if I'm going to have a problem with their work. Have dealt with this dealership since 2007 and wouldn't change as long as I own a Lexus. More