Lexus of Manchester - Service Center

Excellent service Every time I have left my vehicle for service, I've been treated respectfully and professionally. Laurie takes personal care when meeting my needs an Every time I have left my vehicle for service, I've been treated respectfully and professionally. Laurie takes personal care when meeting my needs and Barry is always friendly and helpful. I feel the staff have gone out of their way to make sure I am treated well and am satisfied with the service. The service completed on my car has been excellent. More

Best service ever The customer service that I had yesterday was the best that I have ever had at any Lexus dealership I have been a Lexus owner for 8 years and this is The customer service that I had yesterday was the best that I have ever had at any Lexus dealership I have been a Lexus owner for 8 years and this is my 3rd Lexus. From the initial phone call for my 10k service to the final checkout everything and everyone was superior. I appreciated having a loaner car for the day, the nice coffee machine and bagels and the chocolates for the ride home. The service could not have been better. Josh was great to work with. My car continues to be a joy to ride. IRA Lexus made it a pleasure to have it serviced. Thanks! More

Always a pleasure doing business. Everyone at the dealership seems genuinly interested in making the experience pleasureable and successful... from when you drive in, set down to go ov Everyone at the dealership seems genuinly interested in making the experience pleasureable and successful... from when you drive in, set down to go over your reasons, to recapping at the end.. it all just flows professinally and friendly.... More

30,000 mile check Your staff is always polite helpful and willing to work with me. They keep me informed no surprises at end of service. Thank you I like my auto. Your staff is always polite helpful and willing to work with me. They keep me informed no surprises at end of service. Thank you I like my auto. More

They're always so friendly & are quick to offer advice. I gave them the rating they deserve. I've always receive the best service when bringing my Lexus in for any type of service. Keep up the good work. I gave them the rating they deserve. I've always receive the best service when bringing my Lexus in for any type of service. Keep up the good work. More

Great service and overall experience as always! For the past 6 yrs I've always gone out of my way to come to Lexus for my oil changes instead of going to a local store because of the overall quality For the past 6 yrs I've always gone out of my way to come to Lexus for my oil changes instead of going to a local store because of the overall quality of service and attention. Also I enjoy working with Laurie for my service appts, she's a proven asset to your company! Thanks as always ;) More

Excellent service all the way arpund Brought my es350 in for 60,000 mile service. Greeted very timely by Barry who is always a pleasure to deal with. He went out of the way to get me s Brought my es350 in for 60,000 mile service. Greeted very timely by Barry who is always a pleasure to deal with. He went out of the way to get me set up in a loaner (wanted to try nx200 as wife is looking for new car) and Barry found us one that was nearly new. He went out of the way to make me feel special. Service advisor very friendly and personable as well as helpful. Facilities were immaculate as we have come to expect from Lexus. Car was cleaned and looking good upon picking it up. My wife and I are staying with the brand for 2 main reasons: reliability and first class service. While I occassionally look at competitor vehicles (Mercedes/BMW/Audi) I find no reason to leave. Happy with the vehicles and the way the dealership makes you feel valued. More

On time and friendly The visit was for routine maintenance, but we were able to resolve a separate issue (replacement of plastic shielding) at no cost. Work was done time The visit was for routine maintenance, but we were able to resolve a separate issue (replacement of plastic shielding) at no cost. Work was done timely. More

Great service as always Laurie In the service department is the best service consultant I have ever dealt with. I highly recommend selecting her when you make your appointmen Laurie In the service department is the best service consultant I have ever dealt with. I highly recommend selecting her when you make your appointment. Shes very busy with her regular customers but it's worth any wait! More

50 Thousand mile check Everyone is so kind, welcoming and knowledgeable. They even welcomed my dog. The car was finished in the approximate time given to me. I love the choc Everyone is so kind, welcoming and knowledgeable. They even welcomed my dog. The car was finished in the approximate time given to me. I love the chocolate chocolate chip cookies!!! More