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Lexus of Manchester - Service Center

Bedford, NH

4.8
837 Reviews
Call Service Center (603) 218-3500

837 Reviews of Lexus of Manchester - Service Center

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March 09, 2024

I have been with this dealer for over twenty five years and have never had a complaint. The service is always friendly, the work is done well. More

by billboyd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Lexus of Manchester responded

It's wonderful to hear that you've had a positive experience with us for over twenty-five years, and you've never had a complaint. Friendly service and well-done work are key elements, and we appreciate your loyalty. Thank you for sharing your long-term positive experience!

March 07, 2024

Very efficient and they take the time to answer any questions or concerns. When done my car is immaculate. More

by maggierizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

Great CSR experience with Eddie Aldrich. Personable, competent and efficient - very pleased with the overall service visit. More

by danbeaudet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Report | Print
Mar 07, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience with Eddie! We're thrilled to hear that he provided great customer service and that you were pleased with your overall service visit. We appreciate your business and look forward to serving you again in the future!

March 02, 2024

Awesome service very professional and courteous. Would highly recommend to anyone looking to get a good experience. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Lexus of Manchester responded

It's great to hear that you had an awesome and professional experience! Recommending a dealership based on positive experiences can be very helpful for others in search of reliable and courteous service. Your recommendation may assist others in making informed decisions.

March 01, 2024

I known in good hands at this dealership and Barry’s smile makes all the difference! More

by jess9284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Lexus of Manchester responded

We're delighted to hear that you feel in good hands at our dealership, and it's wonderful to know that Barry's smile makes a positive difference in your experience. We appreciate your trust and look forward to serving you again in the future.

March 01, 2024

Excellent service from the time of scheduling the appointment to picking up my vehicle Quality work and personable staff. More

by Pmertzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Lexus of Manchester responded

We're delighted to hear that you experienced excellent service from scheduling your appointment to picking up your vehicle. It's great to know that you found the work to be of quality and that the staff was personable. We appreciate your business and look forward to serving you again in the future.

February 28, 2024

My service advisor was very accommodating and pleasant. He is an employee to be kept. More

by pd.smyrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Aldrich
Report | Print
Mar 02, 2024 -

Lexus of Manchester responded

We're thrilled to hear that your service advisor was accommodating and pleasant during your visit. Providing exceptional service is our priority, and we appreciate your positive feedback. It's great to know that the advisor made a positive impression on you. Thank you for choosing our services, and we'll be sure to recognize the excellent work of your service advisor!

February 27, 2024

Service is Tops. Laurie makes it even better and enjoyable with her presentation of pricing, timing and expectations. Her updates as to matters discovered is timely a More

by Bill from VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
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Feb 29, 2024 -

Lexus of Manchester responded

Thank you for your positive feedback! It's wonderful to hear that Laurie and the service team at Ira Lexus have provided you with top-notch service, making your experience enjoyable. Safe and delightful driving in your Lexus!

February 24, 2024

Eddy in Service provided an exemplary experience today. Ira Lexus Manchester is the best dealership I’ve ever done business with. More

by Eggroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Report | Print
Feb 27, 2024 -

Lexus of Manchester responded

We are glad to hear that Eddy in Service provided you with an exemplary experience at Ira Lexus of Manchester! It's always great to receive positive feedback about exceptional customer service. Enjoy your day!

February 23, 2024

Service department continues to be top notch. Great scheduling, analysis, pricing and execution all add up to top notch service. More

by Mls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Aldrich
Report | Print
Feb 27, 2024 -

Lexus of Manchester responded

We're delighted to hear that our service department has consistently provided you with top-notch service. From scheduling to analysis, pricing, and execution, we aim to offer a seamless and positive experience for our customers. Thank you for choosing us, and we appreciate your continued trust and business!

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