Lexus of Manchester - Service Center

Very courteous and responsive Very friendly, quick and responsive. Excellent crew! I was particularly impressed with Mr. Booth. He expedited my request and alerted me several ti Very friendly, quick and responsive. Excellent crew! I was particularly impressed with Mr. Booth. He expedited my request and alerted me several times with respect to how long I had to wait, which wasn't very long, for successful completion of my service request. The Lexus waiting area is very pleasant, by the way. More

Supreme service with a smile I’ve been buying LEXUS for many years because of the dependability...and keep coming back because of this .. Laurie I request every time because of he I’ve been buying LEXUS for many years because of the dependability...and keep coming back because of this .. Laurie I request every time because of her knowledge, friendliness and speedy service... More

Everything great but no more bagels or breakfast There waere no breakfast sandwiches bagels etc on Monday Oct 30, 2017. This is very unlike normal Lexus dealership that I am used to here and before There waere no breakfast sandwiches bagels etc on Monday Oct 30, 2017. This is very unlike normal Lexus dealership that I am used to here and before in New Jersey. More

Exceptional Service Josh is the best service manager I have ever worked with. He was helpful, honest , caring and a pleasure to work with. Barry is a wonderful greater. Josh is the best service manager I have ever worked with. He was helpful, honest , caring and a pleasure to work with. Barry is a wonderful greater. They both are excellent. More

Dawn is fabulous! Dawn is great to work with...extremely professional! She always greets me with a smile, keeps me posted throughout the process and delivers when prom Dawn is great to work with...extremely professional! She always greets me with a smile, keeps me posted throughout the process and delivers when promised. More

routine service visit josh marquis is a great service advisor, high quality work completed in a timely manner, pleasant waiting area. I highly recommend this dealership and josh marquis is a great service advisor, high quality work completed in a timely manner, pleasant waiting area. I highly recommend this dealership and its service dept More

Very good From making the appointment and the completion of the job everything was totally professional I would totally recommend this dealership to anyone who From making the appointment and the completion of the job everything was totally professional I would totally recommend this dealership to anyone who is interested in buying a Lexus More

knowledgable and efficient Laurie was terrific -- personable and gracious. It's such a pleasure to go to this dealership for service. The staff is excellent, the coffee great, a Laurie was terrific -- personable and gracious. It's such a pleasure to go to this dealership for service. The staff is excellent, the coffee great, and the bagels fresh. No chocolate chip cookies this time though. More

Prompt, courteous, completed the job as requested. Very satisfied with the level of service, professionalism, and cleanliness of the dealership. Plus, I am able to browse at the new vehicles in the sh Very satisfied with the level of service, professionalism, and cleanliness of the dealership. Plus, I am able to browse at the new vehicles in the showroom at my leisure. More

Great customer service experience. This was my second Lexus purchase. When I got the car home, we noticed the inspection sticker was not replaced with one that match my inspection mont This was my second Lexus purchase. When I got the car home, we noticed the inspection sticker was not replaced with one that match my inspection month. The sales person was suppose to schedule an agreed upon date/time for me to bring in the car to replace the sticker and work on 2 other minor issues. When I arrived that evening, my vehicle was not on the schedule nor was the technician that was going to update the software on my navigation. The service advisor Kelli put me at ease by providing me a loaner, made sure the car was worked on first thing the next morning and had Fraser deliver the car to my home and pick up the loaner. Now that is excellent customer service! More