Lexus of Manchester - Service Center

Professional & Friendly Service Department All of my visits to the Ira Lexus Service Department have been excellent. Barry is the best Service Valet and is great at his job. He always greet All of my visits to the Ira Lexus Service Department have been excellent. Barry is the best Service Valet and is great at his job. He always greets me with a smile and is quick to check in my vehicle and get me to the waiting area (which is comfortable and super clean). Dana reviews the service order with me, provides a cost estimate and gets me out to the loaner car quickly. He knows his car stuff and explains things in a way that is easy to understand. He follows up with a telephone call when necessary and is kind enough to notify me when my car is ready. No one likes to take make time for a vehicle service, but Barry and Dana make it so pleasant, it's much easier to tolerate. More

QUALITY AND CUSTOMER FRIENDLY the experience as always was professional.....helpful.....efficient....service was freat....good people working here........the cost of the service w the experience as always was professional.....helpful.....efficient....service was freat....good people working here........the cost of the service was the only negative.....somewhat pricey.....other than that......top shelf More

Worth the drive. Vermont doesn't have a Lexus dealership so I had to drive over 160 miles to get my Lexus serviced. However, the team at Its were awesome and made it w Vermont doesn't have a Lexus dealership so I had to drive over 160 miles to get my Lexus serviced. However, the team at Its were awesome and made it worth the trip. Plus my car was ready when promised so I could start my trip home. Kellu in the service department was great! More

2005 Lexus ES330 service on 12/26/17 Laurie Beauchemin was very pleasant to deal with and extremely efficient. She promised completion of the service work at a certain time and it was do Laurie Beauchemin was very pleasant to deal with and extremely efficient. She promised completion of the service work at a certain time and it was done just about when she predicted. More

reasonable cost for genuine Lexus parts and peace in mind. I am a regular customer of Ira Lexus Manchester and have my Lexus RX450H starting battery replaced there by driving in and waiting for. It took just a I am a regular customer of Ira Lexus Manchester and have my Lexus RX450H starting battery replaced there by driving in and waiting for. It took just a little over one hour. Someone told me it would cost me over $500. And actually it only cost $330 with genuine Lexus better replaced and completely peace in mind. There have excellent waiting environment too. More

Warning light on (Tues 12/26/17) Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up Thursday late AM 12/28/17. Very satisfied & thankful you were able to fix the pbx ! More

inspection Forgot our registration, so we needed to return the next day for the sticker. .When we returned, Laurie was off. 2 other gentlemen helped us. They wer Forgot our registration, so we needed to return the next day for the sticker. .When we returned, Laurie was off. 2 other gentlemen helped us. They were very accommodating and a pleasure to work with. I do not remember their names...sorry! More

My service advisor was outstanding! She welcomed me for my morning appointment and reviewed all that was being worked on. She provided me with a vehicle to use. When she called me arou She welcomed me for my morning appointment and reviewed all that was being worked on. She provided me with a vehicle to use. When she called me around 4:50 pm that day, she told me my vehicle was ready and advised me that she would wait until my arrive around 5:15. More

Great work all around Pleased with all who assisted me in repairs for the December 2017 December 330RX. Dawn did great to keep repair expenses low & is good to chat with Br Pleased with all who assisted me in repairs for the December 2017 December 330RX. Dawn did great to keep repair expenses low & is good to chat with Brian to explain his repairs & good to see Laurie, a familiar face, who always helps. December 23 was a lucky day for me, lots of customer service and few customers 😉 More

Excellent Service I have been dealing with Ira Lexus for 9 years now, I always request Laurie Beauchemin and she is amazing, very helpful and always smiling. I am alway I have been dealing with Ira Lexus for 9 years now, I always request Laurie Beauchemin and she is amazing, very helpful and always smiling. I am always satisfied with the service, and if there is a problem she is always there to make it right. I have also dealt with Dawn Knapp and she is just as helpful. All in all I would definitely recommend the service at Ira lexus! Love that you can drive your car inside and Barry Chase is so willing to help you move all your stuff into the loaner car. Great experience. More