Lexus of Manchester - Service Center

Great customer service Great service center. I always have a great experience and they are very helpful. Kellie is great! She let's me know exactly what's going on and what Great service center. I always have a great experience and they are very helpful. Kellie is great! She let's me know exactly what's going on and what I need. More

Excellent Dawn was friendly and very informed!! Took extra time with me to set up my blue tooth in my husband’s car. Had loaner ready, called when service wa Dawn was friendly and very informed!! Took extra time with me to set up my blue tooth in my husband’s car. Had loaner ready, called when service was completed. Offered water for the road. More

Friendly and efficient Another great service experience! Have been a customer for many years and have always serviced my vehicles here. Consistent each and every time. Very Another great service experience! Have been a customer for many years and have always serviced my vehicles here. Consistent each and every time. Very pleased, thanks! More

Great service once again! Got a new RX 350 loaner when the work was being done. Great chance to test drive it! Once again Laurie did a great job explaining the work necessary, Got a new RX 350 loaner when the work was being done. Great chance to test drive it! Once again Laurie did a great job explaining the work necessary, the pricing and keeping me informed as to the progress. My 2010 Lexus RX350 purchased 8 years ago from IRA now has 193,000 miles and is still running great thanks to Laurie and your technicians over those 8 years. My 3rd Lexus from your dealership and the best one yet! More

My 1st experience w/service dept. Took my ES350 in for three minor problems and could not be more pleased with wait time, how I was treated and job completed and to add icing, my cost Took my ES350 in for three minor problems and could not be more pleased with wait time, how I was treated and job completed and to add icing, my cost was 0 and I left with the customary courtesy wash. This is one terrific dealership. More

Great Consultant!! This the first time I visit this location after years, Laurie was a great person to work with, and very friendly. The service is a bit pricey, but it This the first time I visit this location after years, Laurie was a great person to work with, and very friendly. The service is a bit pricey, but it was offset by the dealer website promotion a little. More

Friendly and Attentive As always, the service team at Ira Lexus Bedford was friendly and attentive! Service was quick and loaner for the afternoon makes it even more conven As always, the service team at Ira Lexus Bedford was friendly and attentive! Service was quick and loaner for the afternoon makes it even more convenient. More

25,000 Maintence Arrived for service, welcome was on time. Service Rep, Kellie, was customer focused and very knowledgeable. The loaner process was seamless. Excell Arrived for service, welcome was on time. Service Rep, Kellie, was customer focused and very knowledgeable. The loaner process was seamless. Excellent service by All!! More

Initial 5000 mile service Easily scheduled and very pleasant to deal with. The car was immaculately cleaned as a by-product. I was quite impressed with Josh Marquis, the serv Easily scheduled and very pleasant to deal with. The car was immaculately cleaned as a by-product. I was quite impressed with Josh Marquis, the service employee with whom I dealt. More

Staff and Service 5* From the moment we walked in to your service area your staff was attentiive, kind and extremely thorough in explaining our extended warranty and what From the moment we walked in to your service area your staff was attentiive, kind and extremely thorough in explaining our extended warranty and what it covered. My husband and I were pleasantly surprised at how down to earth and supportive the staff were to our needs. Bought the car at another Lexus dealership and we agreed next time we purchase a Lexus it will be at IRA in Manchester. Thank you! More