Lexus of Manchester - Service Center

Great Service Service department is always helpful and efficient. Laurie is always very professional and friendly. Reviews all previous service work as well as wh Service department is always helpful and efficient. Laurie is always very professional and friendly. Reviews all previous service work as well as what may be needed this time to ensure it runs properly. She states what needs to be done and if it can wait till next time so I never feel pressured. More

Personal service is still possible I didn’t have an appointment and the Lexus was not purchased at this dealership. Nevertheless, Josh and the service team were quick to care for my nee I didn’t have an appointment and the Lexus was not purchased at this dealership. Nevertheless, Josh and the service team were quick to care for my needs in a professional and friendly manner. The service needs were thoroughly explained and completed in a timely manner despite how busy they were. And they even washed the car I will definitely return for service Thank you Service Team More

Service on my RX 350 Great facility. Great staff and very informed in the service area Enjoy my visits there and plan to return for future service as well as future lease Great facility. Great staff and very informed in the service area Enjoy my visits there and plan to return for future service as well as future leases More

A PLUS SERVICE SERVICE WAS NUMBER 1.They go above and beyond in customer service.My service request was taken care of quickly and everyone involved was pleasant. It SERVICE WAS NUMBER 1.They go above and beyond in customer service.My service request was taken care of quickly and everyone involved was pleasant. It was a very positive experience. Work was done in a timely manner. More

great experience Laurie Beauchemin I have been dealing with Laurie since 2007 she is always very professional and helpful a true asset to Lexus Bedford. Barry Chase is a very speci I have been dealing with Laurie since 2007 she is always very professional and helpful a true asset to Lexus Bedford. Barry Chase is a very special person always makes me feel welcome and takes care of little details that save me time . It is truly a pleasure dealing with both of these individuals. More

Pleasant experience My experience was great! Laurie,Barry and Kevin always are friendly and accommodating! A loaner car was provided, heated up, and ready to go! Done! My experience was great! Laurie,Barry and Kevin always are friendly and accommodating! A loaner car was provided, heated up, and ready to go! Done! More

Great Experience as always with Laurie! I have been coming to Ira Lexus since my first Lexus purchase in 2012 and Laurie has been my rep since that time. We have since bought another Lexus a I have been coming to Ira Lexus since my first Lexus purchase in 2012 and Laurie has been my rep since that time. We have since bought another Lexus and will continue to come for service . More

Replace brakes The entire experience was very good. We enjoyed the loaner NX200. Smaller than our RX 350 but very responsive. Laurie ,once again , provided except The entire experience was very good. We enjoyed the loaner NX200. Smaller than our RX 350 but very responsive. Laurie ,once again , provided exceptional service. More

Repair work The customer service representative was prompt with information and timing for the repair! The technician went out of his way to get it done same day The customer service representative was prompt with information and timing for the repair! The technician went out of his way to get it done same day. More

Efficient, friendly, courteous Prompt, friendly initial greet (Barry?) Comfortable, clean waiting area. Nice amenities. Dawn Knapp was professional, approachable and efficient. Ga Prompt, friendly initial greet (Barry?) Comfortable, clean waiting area. Nice amenities. Dawn Knapp was professional, approachable and efficient. Gave thorough recap of service results. Car wash was especially appreciated given the winter road salt. More