Lexus of Manchester - Service Center

Service on my RX 350 Great facility. Great staff and very informed in the service area Enjoy my visits there and plan to return for future service as well as future lease Great facility. Great staff and very informed in the service area Enjoy my visits there and plan to return for future service as well as future leases More

great experience Laurie Beauchemin I have been dealing with Laurie since 2007 she is always very professional and helpful a true asset to Lexus Bedford. Barry Chase is a very speci I have been dealing with Laurie since 2007 she is always very professional and helpful a true asset to Lexus Bedford. Barry Chase is a very special person always makes me feel welcome and takes care of little details that save me time . It is truly a pleasure dealing with both of these individuals. More

Great Experience as always with Laurie! I have been coming to Ira Lexus since my first Lexus purchase in 2012 and Laurie has been my rep since that time. We have since bought another Lexus a I have been coming to Ira Lexus since my first Lexus purchase in 2012 and Laurie has been my rep since that time. We have since bought another Lexus and will continue to come for service . More

Pleasant experience My experience was great! Laurie,Barry and Kevin always are friendly and accommodating! A loaner car was provided, heated up, and ready to go! Done! My experience was great! Laurie,Barry and Kevin always are friendly and accommodating! A loaner car was provided, heated up, and ready to go! Done! More

Replace brakes The entire experience was very good. We enjoyed the loaner NX200. Smaller than our RX 350 but very responsive. Laurie ,once again , provided except The entire experience was very good. We enjoyed the loaner NX200. Smaller than our RX 350 but very responsive. Laurie ,once again , provided exceptional service. More

Repair work The customer service representative was prompt with information and timing for the repair! The technician went out of his way to get it done same day The customer service representative was prompt with information and timing for the repair! The technician went out of his way to get it done same day. More

Efficient, friendly, courteous Prompt, friendly initial greet (Barry?) Comfortable, clean waiting area. Nice amenities. Dawn Knapp was professional, approachable and efficient. Ga Prompt, friendly initial greet (Barry?) Comfortable, clean waiting area. Nice amenities. Dawn Knapp was professional, approachable and efficient. Gave thorough recap of service results. Car wash was especially appreciated given the winter road salt. More

Wonderful crew I arrived and was first greeted by Barry. I’ve had the opportunity to meet him on a couple of occasions and he is absolutely the best. I then met with I arrived and was first greeted by Barry. I’ve had the opportunity to meet him on a couple of occasions and he is absolutely the best. I then met with Kellie and she was also great. I had a light/bulb replaced and then discovered that my rear breaks needed replacing. She sent me home in a loaner so I wouldn’t have to return until it was done the next day. Barry had my car ready with the heat on. They make it easy to have your car fixed with minimal disruption to your day! More

Great service experience I took my car in for the 5k maintenance and tire rotation. Joshua went over what they would cover and do. I explained that I came from out of town and I took my car in for the 5k maintenance and tire rotation. Joshua went over what they would cover and do. I explained that I came from out of town and he promptly told me about their pickup and deliver service that is available during the week. What an amazing service this is, for those of us with hours that don't permit us to come during the week. He also called me when they found a problem with my tire and explain what had happened and how best to fix it. My visit was a very positive experience and customer service was great! More

Inspection As usual a great experience! My visit was quick and complete! My RX came back to me looking better than when I had dropped it off! As usual a great experience! My visit was quick and complete! My RX came back to me looking better than when I had dropped it off! More