Lexus of Manchester - Service Center

Excellent, pleasant, courteous as always Laurie B is AMAZING There was a time when I dreaded the trek for a car repair. Lexus Manchester has changed all that. From the very upbeat, helpful people who greet you There was a time when I dreaded the trek for a car repair. Lexus Manchester has changed all that. From the very upbeat, helpful people who greet you when you pull into the garage, to the dedicated Service Personnel (Laurie B in particular.), to the clean, bright, pleasant waiting area...the Otis Spunkmeyer cookies don't hurt either. I've been servicing my car at Lexus Manchester since I purchased it in 2011. Wouldn't change a thing More

2017 RX350 first Service at 4400miles (5Kmi Check) Service personnel were extremely helpful, professional, and a joy to work with. No issues with vehicle, simply a NH State Inspection and 5000mi check. Service personnel were extremely helpful, professional, and a joy to work with. No issues with vehicle, simply a NH State Inspection and 5000mi check. Looking forward to a continued superb driving experience with our new RX350! More

Superb service! Excellent service, combined with a very friendly atmosphere. The service was performed quickly, so that I could continue my day. There was a minor iss Excellent service, combined with a very friendly atmosphere. The service was performed quickly, so that I could continue my day. There was a minor issue with the final pricing, because it did not account with my being part of the Maintenance Program. However, it was quickly corrected and I ennded up paying nothing for my visit. More

Always a pleasure! Service reps are thorough and friendly. Sales staff always good for a friendly chat or a glimpse inside one of the newer models if you wait. It’s al Service reps are thorough and friendly. Sales staff always good for a friendly chat or a glimpse inside one of the newer models if you wait. It’s always a good experience at Ira Lexus. More

Fast, curtious,thorough and overall pleasant experience. I called in the morning and was able to get my car in right away. Barry greeted me and signed me in right away and directed me to the lounge area. I w I called in the morning and was able to get my car in right away. Barry greeted me and signed me in right away and directed me to the lounge area. I was comfortable with a hot cup of hot chocolate and was able to set up an area to get some work done while I waited. The time was what Barry had told me and I was informed by Kellie of the progress and the findings. They fixed a small problem with the car and I got it back nice and clean. It was a pleasant experience as usual and I would not hesitate to recommend to my friends and family. More

Oil Change First time dealing with Laurie. Very pleasant and helpful experience. Didn’t plan for a loaner, but Laurie provided me one quickly so my air bag rec First time dealing with Laurie. Very pleasant and helpful experience. Didn’t plan for a loaner, but Laurie provided me one quickly so my air bag recall could be done while car was in for routine service. No complaints! More

Excellent Customer Service Everyone I have dealt with is friendly, polite, accommodating. They always let you know what to expect next. Laurie Beauchemin was thorough in explain Everyone I have dealt with is friendly, polite, accommodating. They always let you know what to expect next. Laurie Beauchemin was thorough in explaining what services would be provided, how long it would take, how much it would cost and then reviewed the findings with me when work was complete. From check in to pay out, Ira Lexus of Manchester staff is exceptional. And the freshly baked cookies are a lovely treat. More

Josh and Joe Joshua Marquis was extremely helpful and professional in explaining the service that was needed at the mileage I had on my 2015 Lexus ES350. I’ve deal Joshua Marquis was extremely helpful and professional in explaining the service that was needed at the mileage I had on my 2015 Lexus ES350. I’ve dealt with your other Service Rep’s over the years and rate Joshua first over all the rest. While we there we talked to Joe Cardello about leasing a new 2018. It would be our fourth lease with Joe who we believe to be your Top Salesman, if not should be. More

Excellent service and support I am a new resident of New Hampshire and needed to have my car inspected. NH laws are different than MA and I was advised that I needed to have a new I am a new resident of New Hampshire and needed to have my car inspected. NH laws are different than MA and I was advised that I needed to have a new windshield as mine has a small crack repaired (this is OK in MA). Service took care of notifying Manchester Auto Glass to schedule the replacement as I called my insurance for filing a claim. All was taken care of in 2 days - great service! More

Always wonderful Always great service, Josh is wonderful and knowledgeable. Fraser always makes sure my car is picked up on mine and returned when I need it. Always great service, Josh is wonderful and knowledgeable. Fraser always makes sure my car is picked up on mine and returned when I need it. More