Lexus of Manchester - Service Center

Recall service for air bags Needed air bags replaced due to a recall. While my car was being serviced, they noticed my brakes were in need of replacement as well as serpentine b Needed air bags replaced due to a recall. While my car was being serviced, they noticed my brakes were in need of replacement as well as serpentine belt. This was all done in just a few hours. I was provided with a loaner car, which was very, very nice! The service team (Kelli Sforza) was wonderful to deal with and made everything go quite smoothly. More

Outstanding as usual! I am currently driving my 5th ES Series Lexus and I'm a thoroughly satisfied IRA customer...The high level of service I continually receive from the k I am currently driving my 5th ES Series Lexus and I'm a thoroughly satisfied IRA customer...The high level of service I continually receive from the knowledgeable staff is part of the reason I keep coming back. More

Recall work, new shocks and fluid/filter changes Work was done on time and for the estimate quoted. This work was a follow-up to work I had done last week. Recall was done at no charge. Work was done on time and for the estimate quoted. This work was a follow-up to work I had done last week. Recall was done at no charge. More

Oustanding 5 Star IRA Service Outstanding 5 Star Service! Friendly and knowledgable service staff that make for a pleasurable experience. IRA Lexus appreciates it customers and de Outstanding 5 Star Service! Friendly and knowledgable service staff that make for a pleasurable experience. IRA Lexus appreciates it customers and delivers a quality service! More

Fantastic customer service and support Laurie and Barry were fabulous from the beginning to end. I felt well informed at all times of next steps and options that were available to me and th Laurie and Barry were fabulous from the beginning to end. I felt well informed at all times of next steps and options that were available to me and they were both amazing with understanding my time constraint and personal needs. They both solidified my business now and in the future. This is a service level of professionalism like none I've ever experienced. More

Fabulous Service I always feel as though I am part of a family when I visit for my service calls. Everyone is very cordial and pleasant to work with especially Laurie I always feel as though I am part of a family when I visit for my service calls. Everyone is very cordial and pleasant to work with especially Laurie Beauchemin!!! More

Excellent Excellent from beginning to end, dropped car of, saw Dawn quickly, listened to my concern and acted on it, got me to my loner an on my way quickly, c Excellent from beginning to end, dropped car of, saw Dawn quickly, listened to my concern and acted on it, got me to my loner an on my way quickly, communicated effectively on car issue when I picked up my car made sure I understood the work done on the car and what i was paying for and I was on my way. Barry is always cheerful when I arrive, has always been excellent in processing my car, getting the information to the service tech, as well as making sure everything is ready for me when I leave. More

Service with a smile First visit to this dealership and a great experience all around. Professional and courteous! They met all of my expectations and I would not hesita First visit to this dealership and a great experience all around. Professional and courteous! They met all of my expectations and I would not hesitate to recommend them for service. More

Service Great customer service,very through ,explained everything and very professional,waiting area made it easy to relax while waiting.they listened to what Great customer service,very through ,explained everything and very professional,waiting area made it easy to relax while waiting.they listened to what I needed done More

IRA Lexus Service Team is great It's always a pleasure to do business with the IRA Lexus Service Team. From the comfortable service waiting area to the courteous and prompt attentio It's always a pleasure to do business with the IRA Lexus Service Team. From the comfortable service waiting area to the courteous and prompt attention... Laurie and Barry are looking out for my best interest! More