837 Reviews of Lexus of Manchester - Service Center
Recall work, new shocks and fluid/filter changes Work was done on time and for the estimate quoted. This work was a follow-up to work I had done last week. Recall was done at no charge. Work was done on time and for the estimate quoted. This work was a follow-up to work I had done last week. Recall was done at no charge. More
Fabulous Service I always feel as though I am part of a family when I visit for my service calls. Everyone is very cordial and pleasant to work with especially Laurie I always feel as though I am part of a family when I visit for my service calls. Everyone is very cordial and pleasant to work with especially Laurie Beauchemin!!! More
Fantastic customer service and support Laurie and Barry were fabulous from the beginning to end. I felt well informed at all times of next steps and options that were available to me and th Laurie and Barry were fabulous from the beginning to end. I felt well informed at all times of next steps and options that were available to me and they were both amazing with understanding my time constraint and personal needs. They both solidified my business now and in the future. This is a service level of professionalism like none I've ever experienced. More
Excellent Excellent from beginning to end, dropped car of, saw Dawn quickly, listened to my concern and acted on it, got me to my loner an on my way quickly, c Excellent from beginning to end, dropped car of, saw Dawn quickly, listened to my concern and acted on it, got me to my loner an on my way quickly, communicated effectively on car issue when I picked up my car made sure I understood the work done on the car and what i was paying for and I was on my way. Barry is always cheerful when I arrive, has always been excellent in processing my car, getting the information to the service tech, as well as making sure everything is ready for me when I leave. More
Service with a smile First visit to this dealership and a great experience all around. Professional and courteous! They met all of my expectations and I would not hesita First visit to this dealership and a great experience all around. Professional and courteous! They met all of my expectations and I would not hesitate to recommend them for service. More
IRA Lexus Service Team is great It's always a pleasure to do business with the IRA Lexus Service Team. From the comfortable service waiting area to the courteous and prompt attentio It's always a pleasure to do business with the IRA Lexus Service Team. From the comfortable service waiting area to the courteous and prompt attention... Laurie and Barry are looking out for my best interest! More
Amazing service Went in for an inspection and as always, my experience with IRA Lexus Manchester was above and beyond. Laurie made sure that I was treated great and Went in for an inspection and as always, my experience with IRA Lexus Manchester was above and beyond. Laurie made sure that I was treated great and all my questions were answered. More
Service Great customer service,very through ,explained everything and very professional,waiting area made it easy to relax while waiting.they listened to what Great customer service,very through ,explained everything and very professional,waiting area made it easy to relax while waiting.they listened to what I needed done More
"60K Service" Completely satisfied with Laurie and the dealership. Was able to have a rental car so that I would not have to wait and was able to do my errands whil Completely satisfied with Laurie and the dealership. Was able to have a rental car so that I would not have to wait and was able to do my errands while my car was being serviced. Thank you, great experience as always More
Service plus some questions Went in for regular service plus had some questions about if all safety buttons were enabled. Also, questions about using the interactive screen and s Went in for regular service plus had some questions about if all safety buttons were enabled. Also, questions about using the interactive screen and shortcuts. All questions were answered to my satisfaction. More