Lexus of Manchester - Service Center

Expectations Laurie did a great job in servicing my needs and went far beyond doing a great job. She was very respective to what I needed done and how to get it d Laurie did a great job in servicing my needs and went far beyond doing a great job. She was very respective to what I needed done and how to get it done within my budget. More

Service Dept. Josh Marquis knows so much about the Lexus - and after owning three It is comforting to know he knows a lot about them. The service dept is great! Josh Marquis knows so much about the Lexus - and after owning three It is comforting to know he knows a lot about them. The service dept is great! More

Always well taken care of We have been having our vehicles serviced here for over 15 years - including 13 years when we lived in northern VT. Both my husband and I are on our s We have been having our vehicles serviced here for over 15 years - including 13 years when we lived in northern VT. Both my husband and I are on our second Lexus's. We buy cars we like and keep them. Josh Marquis is very knowledgeable and is our go to guy for maintenance. He has been invaluable maintaining our vehicles so they run well, even after 200,000 miles. We recently moved back to NH and drove to the dealership-Everyone was friendly and welcoming and the waiting area is nicely done. Cannot say enough good things about Josh and Frazier ( who drove to VT all those years to pick up our car) both are extremely knowledgeable about Lexus cars. More

Dawn is awesome - very customer focused! This is my 5th or 6th Lexus from this dealership and they are awesome! From Sales to Service and everyone in between, i always have great experiences This is my 5th or 6th Lexus from this dealership and they are awesome! From Sales to Service and everyone in between, i always have great experiences. Dawn, in particular, takes great care to serve her customers' personally. She's friendly, professional, considerate of our time yet thorough and pays attention to small details like wiping off the car in the snow :) Really appreciate her personal attention. More

Outstanding customer service Josh was great helping me understand with what was going on with my car. I feel I can trust in the repair and service is provided and love that i can Josh was great helping me understand with what was going on with my car. I feel I can trust in the repair and service is provided and love that i can get a loaner car And not have to wait. More

Excellent My service was excellent. Dawn did a great job explaining the service and also helping with an outstanding issue that I didn't take care of in a timel My service was excellent. Dawn did a great job explaining the service and also helping with an outstanding issue that I didn't take care of in a timely manner. Thank you! More

Thank You Kelli was terrific...knowledgeable, punctual, attentive etc. A shout out to Barry also for an efficient, quick and courteous check in and check ou Kelli was terrific...knowledgeable, punctual, attentive etc. A shout out to Barry also for an efficient, quick and courteous check in and check out process. He is always very attentive. More

Outstanding as usual! I am currently driving my 5th ES Series Lexus and I'm a thoroughly satisfied IRA customer...The high level of service I continually receive from the k I am currently driving my 5th ES Series Lexus and I'm a thoroughly satisfied IRA customer...The high level of service I continually receive from the knowledgeable staff is part of the reason I keep coming back. More

Recall service for air bags Needed air bags replaced due to a recall. While my car was being serviced, they noticed my brakes were in need of replacement as well as serpentine b Needed air bags replaced due to a recall. While my car was being serviced, they noticed my brakes were in need of replacement as well as serpentine belt. This was all done in just a few hours. I was provided with a loaner car, which was very, very nice! The service team (Kelli Sforza) was wonderful to deal with and made everything go quite smoothly. More

Oustanding 5 Star IRA Service Outstanding 5 Star Service! Friendly and knowledgable service staff that make for a pleasurable experience. IRA Lexus appreciates it customers and de Outstanding 5 Star Service! Friendly and knowledgable service staff that make for a pleasurable experience. IRA Lexus appreciates it customers and delivers a quality service! More