837 Reviews of Lexus of Manchester - Service Center
Awesome as always Joshua Marquis is our "go to" service adviser. He is very knowledgeable, courteous, respectful and helpful. If Josh isn't available, I schedule for Joshua Marquis is our "go to" service adviser. He is very knowledgeable, courteous, respectful and helpful. If Josh isn't available, I schedule for a different day! More
Great Service From the purchase to my 5k service they have been top notch. I highly recommend the team and if you are in need of a car see Britney, she is excellent From the purchase to my 5k service they have been top notch. I highly recommend the team and if you are in need of a car see Britney, she is excellent More
Scheduled service As always, Laurie is the best and I love coming in to see her! Services is done quickly and getting a loner is a BIG plus! As always, Laurie is the best and I love coming in to see her! Services is done quickly and getting a loner is a BIG plus! More
They treat you like family! Laurie is always outstanding! Service was expedited due to my schedule. Constant updates. Work done to high quality and vehicle looked like new after Laurie is always outstanding! Service was expedited due to my schedule. Constant updates. Work done to high quality and vehicle looked like new after service! Thanks Laurie and service team. More
Always great service at this dealership I always deal with either Dawn or Joshua. They are both great to deal with. Today, Dawn took care of me regarding an oil change. A few other problem I always deal with either Dawn or Joshua. They are both great to deal with. Today, Dawn took care of me regarding an oil change. A few other problems arose and she called me first to see if I wanted to proceed . She was extremely nice, as usual. I always feel as though I can count on them to take good care of me. The dealership is so inviting and the added goodies they have to munch on, is always much appreciated. Best.. Dee More
5000 mile service Excellent customer service from Dawn. She went above and beyond answering all my questions and addressing all concerns. We also spoke about our expe Excellent customer service from Dawn. She went above and beyond answering all my questions and addressing all concerns. We also spoke about our experiences with our own Lexus vehicles. More
30,000 mile service Dawne is a truly outstanding service advisor. She went out of her way to assist me in all aspects including answering all of my questions and allowing Dawne is a truly outstanding service advisor. She went out of her way to assist me in all aspects including answering all of my questions and allowing the use of a coupon. I noticed to what great lengths she helped other customers including getting a pocketbook from a vehicle to give to the owner. She even escorted me to my vehicle to make sure everything was satisfactory. How fortune the dealership is to have her and for me to have her as you advisor. More
60k Service I have been a customer for 17 years and have never been disappointed in the quality of service or quality of work. Josh Marquis is very knowledgeable, I have been a customer for 17 years and have never been disappointed in the quality of service or quality of work. Josh Marquis is very knowledgeable, honest, and a true pleasure to work with. More
Excellent customer service, very professional & efficient. Whatever the concern or problem is, it will be resolved in an expedient manner of customer satisfaction. The sales person was very helpful & responsi Whatever the concern or problem is, it will be resolved in an expedient manner of customer satisfaction. The sales person was very helpful & responsive to seek out answers to minor chips of paint on hood caused by rock salt or other flying obstacles from highway driving during the winter months. More
Painless recall As usual I was very pleased by the way I was treated by my service consultant, Laurie as well as the rest of the staff. The repair was performed in a As usual I was very pleased by the way I was treated by my service consultant, Laurie as well as the rest of the staff. The repair was performed in a reasonable amount of time. I find the staff at IRA Lexus very professional and courteous. More