Lexus of Manchester - Service Center

Nice location , friendly service and good communication and explanation of job with video of my car ; easy to schedule service and explanation of job with video of my car ; easy to schedule service More

This dealership is a five-star outfit in every way. I actually look forward to bringing my car in for service. Laurie, Barry, and the rest of the gang always go out of their way to explain what's going I actually look forward to bringing my car in for service. Laurie, Barry, and the rest of the gang always go out of their way to explain what's going and get me on my way! More

Online booking failed (again). Telephone booking took 3 phone calls, and six e-mails.Service menu differed from online version both in content and pricing..Actual service straightf Telephone booking took 3 phone calls, and six e-mails.Service menu differed from online version both in content and pricing..Actual service straightforward and timely. More

Joe Cardello is awesome. The dealership is exemplary in its service and customer service. They have had a real time with all that is going on in the world but they are great. The dealership is exemplary in its service and customer service. They have had a real time with all that is going on in the world but they are great. More

Ira Lexus of Manchester is well worth the 35 minute drive for me. I have dealt with other Lexus dealerships (briefly!) and none compare with the the Bedford crew. With every visit, I am more impressed with t for me. I have dealt with other Lexus dealerships (briefly!) and none compare with the the Bedford crew. With every visit, I am more impressed with the people and operation there. Laurie Beauchemin is THE BEST! Her experience and knowledge of her job, along with a great product, have kept me coming back since my first RX hybrid in 2008. I depend on my vehicle and have never been disappointed with the service. More

Every time I make an appointment to have my car serviced I have to wait. Today it was a total of 50 minutes just to have them log in my car for service while I waited for Laurie Beauchemin. There were sev I have to wait. Today it was a total of 50 minutes just to have them log in my car for service while I waited for Laurie Beauchemin. There were several other people that could have helped but instead they chose to make customers wait. Why should I wait that long just to log in my car when I already had an appointment? It is like this each and every time. Additionally there was another couple that requested a loaner and drove all the way from Dover to be told sorry we have no loaners and you need to reschedule or wait for your car for what I assume is like 3 hours after the hour it takes just to check a car in. More

Outstanding service provided for my Lexus RX350. Treated as a valued customer from beginning with greeter and recording appt with Barry and then with service advisor Laurie Beauchemin who has been our advis as a valued customer from beginning with greeter and recording appt with Barry and then with service advisor Laurie Beauchemin who has been our advisor for years. Then receiving a through and professional vehicle service by technician Timothy Thirkell. Always friendly and warm welcome. More

Hi Lexus,To whom it may concern,I just have my Lexus ES Hi Lexus, To whom it may concern, I just have my Lexus ES 330 2005 service at Lexus service Department. The Supervisor Henry Yee is knowledgeable an Hi Lexus, To whom it may concern, I just have my Lexus ES 330 2005 service at Lexus service Department. The Supervisor Henry Yee is knowledgeable and doing exactly what he should have done. I was informed about some issues on my car and recommended to have it fix for safety manners . Mr. Yee represents for Lexus in professional way, showing his qualifications, knowledge and kindness to the customers. If you have 10 stars is extremely satisfaction I would give Henrry Yee 11 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 and Lexus 10 stars for everything! 💫💫💫💫💫🌟🌟🌟🌟🌟 Thank you so much Henry Yee I am very happy for what you have done ✅ Customer Tusinh tusinh@comcast.net⭐️ More

Great dealership. Great customer service. Had a vehicle for 6 years. Always treated with professionalism and respect. No pushy salesmanship that borders anything near what I have seen for 6 years. Always treated with professionalism and respect. No pushy salesmanship that borders anything near what I have seen More

First maintenance check Service department is great! Dawn is great to work with she was very helpful and went over everything with me very clearly. Ira Lexus IS exceptional Service department is great! Dawn is great to work with she was very helpful and went over everything with me very clearly. Ira Lexus IS exceptional sales and service. The waiting area is very accommodating and equipped with refreshments. Again a big thank you to Dawn for our last-minute request for a loaner car. I highly recommend Ira Lexus Manchester More