Lexus of Manchester - Service Center

Excellent service , very happy,All very friendly ,I was greeted very nicely when I arrived.JAS was very helpful. You greeted very nicely when I arrived.JAS was very helpful. You More

They always take great care of my wife with her Lexus and i with mine! Josh is our service agent and we always request him. He is FIRST RATE with his customer support and service! i with mine! Josh is our service agent and we always request him. He is FIRST RATE with his customer support and service! More

Thank you for getting me in and out quickly. Thank you thank you thank you Thank you thank you thank you More

This dealership is a five-star outfit in every way. I actually look forward to bringing my car in for service. Laurie, Barry, and the rest of the gang always go out of their way to explain what's going I actually look forward to bringing my car in for service. Laurie, Barry, and the rest of the gang always go out of their way to explain what's going and get me on my way! More

Nice location , friendly service and good communication and explanation of job with video of my car ; easy to schedule service and explanation of job with video of my car ; easy to schedule service More

Online booking failed (again). Telephone booking took 3 phone calls, and six e-mails.Service menu differed from online version both in content and pricing..Actual service straightf Telephone booking took 3 phone calls, and six e-mails.Service menu differed from online version both in content and pricing..Actual service straightforward and timely. More

Joe Cardello is awesome. The dealership is exemplary in its service and customer service. They have had a real time with all that is going on in the world but they are great. The dealership is exemplary in its service and customer service. They have had a real time with all that is going on in the world but they are great. More

Ira Lexus of Manchester is well worth the 35 minute drive for me. I have dealt with other Lexus dealerships (briefly!) and none compare with the the Bedford crew. With every visit, I am more impressed with t for me. I have dealt with other Lexus dealerships (briefly!) and none compare with the the Bedford crew. With every visit, I am more impressed with the people and operation there. Laurie Beauchemin is THE BEST! Her experience and knowledge of her job, along with a great product, have kept me coming back since my first RX hybrid in 2008. I depend on my vehicle and have never been disappointed with the service. More

Every time I make an appointment to have my car serviced I have to wait. Today it was a total of 50 minutes just to have them log in my car for service while I waited for Laurie Beauchemin. There were sev I have to wait. Today it was a total of 50 minutes just to have them log in my car for service while I waited for Laurie Beauchemin. There were several other people that could have helped but instead they chose to make customers wait. Why should I wait that long just to log in my car when I already had an appointment? It is like this each and every time. Additionally there was another couple that requested a loaner and drove all the way from Dover to be told sorry we have no loaners and you need to reschedule or wait for your car for what I assume is like 3 hours after the hour it takes just to check a car in. More

Outstanding service provided for my Lexus RX350. Treated as a valued customer from beginning with greeter and recording appt with Barry and then with service advisor Laurie Beauchemin who has been our advis as a valued customer from beginning with greeter and recording appt with Barry and then with service advisor Laurie Beauchemin who has been our advisor for years. Then receiving a through and professional vehicle service by technician Timothy Thirkell. Always friendly and warm welcome. More