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837 Reviews of Lexus of Manchester - Service Center
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July 02, 2023
Great service overall! Our advisor Sean was extremely helpful in explaining recommended repairs. Friendly genuine service. Our advisor Sean was extremely helpful in explaining recommended repairs. Friendly genuine service. More
by Elias
Employees Worked With
June 30, 2023
I always have a good customer experience with Laurie Beauchemin! The service technicians that I have interacted with are top notch as well. Beauchemin! The service technicians that I have interacted with are top notch as well. More
by LWKeeley87
June 28, 2023
Always friendly. Great quality work! Appreciate the access to loaner and pick up/ drop off service! Great quality work! Appreciate the access to loaner and pick up/ drop off service! More
by angelgrly18
Employees Worked With
June 25, 2023
Terrific service. Everyone gets a 10. from cleaning staff, to service staff to sales. I would never go to anyone else for service Everyone gets a 10. from cleaning staff, to service staff to sales. I would never go to anyone else for service More
by holleyeaton
June 24, 2023
Service is excellent. Staff courteous, informative, detailed, help with price reductions when they can. Superb Staff courteous, informative, detailed, help with price reductions when they can. Superb More
by Legerginny
June 21, 2023
They really take care of you personally. They care about you. And want you to be satisfied They care about you. And want you to be satisfied More
by mgray1107
Employees Worked With
June 21, 2023
Everyone is so focused on this survey that that it matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with my first day at Lexus buying my car until now this is true. Even though I was not satisfied with my experience accepting delivery of my car,!I was encouraged to only give the best rating for my salesperson. I couldn’t believe it! Today I asked the person reminding me to fill out my survey with 5 stars that she actually never asked me if I was satisfied or happy and that she was more interested in me giving her 5 stars. She then went on to tell me that it’s like a mortgage payment to her. And if you fall behind and get a low score it takes a lot to make it up. But still, she never asked how my experience was. I had 3 (!) people today at your dealership seemingly be more interested in their 5 stars on the survey than whether I had a 5 star experience. More
by Lauramontville
Employees Worked With
June 21, 2023
Friendly and knowledgeable staff. We were there for a service call. Laurie was excellent to work with. We were there for a service call. Laurie was excellent to work with. More
by SJR 1950
June 19, 2023
Excellent overall service having my car serviced at Ira Lexus of Manchester. Laurie was very friendly and knowledgeable in regards to my Lexus and very helpful in getting me set up with a loaner vehicle. Lexus of Manchester. Laurie was very friendly and knowledgeable in regards to my Lexus and very helpful in getting me set up with a loaner vehicle. More
by amjsm
Employees Worked With
