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Lexus of Manchester - Service Center

Bedford, NH

4.8
839 Reviews
Call Service Center (603) 218-3500

839 Reviews of Lexus of Manchester - Service Center

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July 12, 2023

Great sales and service in a beautiful building. I need more words more words more words. More

by Kebarnes1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Lexus of Manchester responded

We appreciate your positive review about your recent experience with us!

July 10, 2023

We enjoy the service experience with Ira because of the courtesy, convenience in getting a loaner if needed, quality of any repairs that may be needed, level of communication with service professionals, co More

by oval_plant_0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Lexus of Manchester responded

Thank you for the Five Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we could provide you with an enjoyable service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

July 09, 2023

Service department staff has always been pleasant to work with. They do not try to take advantage of you by pushing services that you don’t necessarily need. More

by mmackay77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron F
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Aug 08, 2023 -

Lexus of Manchester responded

Ira Lexus of Manchester appreciates your kind words and are grateful for your patronage. We look to have the pleasure of serving you again in the future!

July 09, 2023

Outstanding service and Josh is the best service advisor. The car was done on time and all services were clearly explained. More

by rbancroftmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Lexus of Manchester responded

Thank you for choosing Ira Lexus of Manchester and your Five Star review! We were pleased to hear that Josh Marquis could provide an outstanding service experience for you! It was a pleasure to assist you and we appreciate your business!

July 08, 2023

Disappointed in last service. Recommended test drive with owner regarding front end issue was not offered or carried out. General less than satisfying experience. More

by barbandjoe60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2023

I’ve had a really good experience every time I have come in! All service employees have been very thorough! More

by Mikayla P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Lexus of Manchester responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that we have provided a great service experience every time! Ira Lexus of Manchester appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 08, 2023

Had a great service experience at Ira Lexus of Manchester this morning. Would highly recommend. More

by csimpson0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Faucher
Report | Print
Jul 25, 2023 -

Lexus of Manchester responded

We are thrilled that you had a pleasant service visit!

July 07, 2023

Sean was great. Assured me that he would let me know what the issue was and get me up to speed before anything was done More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Lexus of Manchester responded

Ensuring your satisfaction is Ira Lexus of Manchester's ultimate goal and we are pleased to know that Sean delivered a great service experience for you! We appreciate your business and look forward to the opportunity to assist you again in the future.

July 07, 2023

They are not washing cars properly. I give my car for First service they gave me very dirty More

by Thatukurudhanesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lexus of Manchester responded

We apologize sincerely. A Courtesy Service Wash is a Wash, Vacuum Drivers Floor Area and wipe down the Windows. Did you have you car Serviced and did you opted for a Wash or a complete Detailing? Thanks, Nigel Long General Manager NLong@Group1Auto.com

July 07, 2023

I want my car to be serviced properly, and that’s why I won’t bring it anywhere else. More

by bdnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Hefflefimger
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Jul 11, 2023 -

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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