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Lexus of Manchester - Service Center

Bedford, NH

4.8
837 Reviews

837 Reviews of Lexus of Manchester - Service Center

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July 19, 2023

The dealership is very clean and presentable. Service team is always pleasant to work with and Barry is the best! More

by amygaff9692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry is service
Jul 29, 2023 -

Lexus of Manchester responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 17, 2023

Laurie was great to work with and made sure everything was covered and we had no questions. More

by Maryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2023

Outstanding service from the minute I drove in. Laurie was informative and efficient. Barry is an excellent example of service first!! Thanks to all at Ira Lexus!!! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Lexus of Manchester responded

Thank you for acknowledging Laurie and Barry! It is always great to hear when our associates are acknowledged for their professionalism. We appreciate the Five Star review and we look forward to the pleasure of assisting you again.

July 14, 2023

Josh, in service department is great, hard worker and friendly. Lexus comfortable environment. Thank you. More

by gino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

July 13, 2023

This is the only Lexus dealer in NH. Service took 90 minutes longer than promised. More

by Suerobinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Ira Lexus of Manchester has always been a great dealership for purchasing and servicing my Lexus vehicle. I am on my 4th vehicle with them and I have no complaints. More

by deedeeludlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Lexus of Manchester responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that our service team, as well as our sales staff, have succeeded in providing you with a great sales and service experience! Ira Lexus of Manchester appreciates your patronage and we anticipate the opportunity to assist you again in the future.

July 13, 2023

Very sensitive to the consumer’s needs and finding a way to meet them efficiently. More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Lexus of Manchester responded

Thank you for being our customer, we appreciate your kind words!

July 12, 2023

The service people at Ira are very knowledgeable and friendly, they always get the work done well and timely. More

by paulchalmers783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

July 12, 2023

Great sales and service in a beautiful building. I need more words more words more words. More

by Kebarnes1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Lexus of Manchester responded

We appreciate your positive review about your recent experience with us!

July 10, 2023

We enjoy the service experience with Ira because of the courtesy, convenience in getting a loaner if needed, quality of any repairs that may be needed, level of communication with service professionals, co More

by oval_plant_0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Lexus of Manchester responded

Thank you for the Five Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we could provide you with an enjoyable service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

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