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Lexus of Manchester - Service Center

Bedford, NH

4.8
840 Reviews
Call Service Center (603) 218-3500

840 Reviews of Lexus of Manchester - Service Center

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September 08, 2023

Service is timely and of a quality nature. I could not be happier k In the car or Dealer More

by peter.schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Sep 19, 2023 -

Lexus of Manchester responded

Thank you for the Five-Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 08, 2023

Compared to my Florida dealer, a bit less professional. Seems perhaps short staffed, service adviser is great. More

by Brturner3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 18, 2023 -

Lexus of Manchester responded

Thank you for bringing this to my attention. I apologize for not meeting your expectations during your visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Nigel Long General Manager NLong@Group1Auto.com

September 02, 2023

My service manager was excellent and kept me informed of the progress of my service More

by Rhumboogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

Very pleasant environment, everyone is very professional and friendly. My consultant Laurie explained everything that was needed to be done, she was very friendly and knowledgeable. More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
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Sep 06, 2023 -

Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 31, 2023

Service department very good. Don't try to oversell. Not much new car inventory to check out, dealer trying hard to buy our car coming off lease. Not sure what avenue we will More

by Geezer 71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Lexus of Manchester responded

Thank you for your kind words and feedback. We look forward to seeing you on your next visit!

August 29, 2023

The staff at Lexus of Manchester is fantastic! In particular, Laurie Beauchemin does an outstanding job taking care to review her customers service needs giving detailed explanations of recommende More

by WAYNE.ARTHUR.JOHNSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Lexus of Manchester responded

Thank you for acknowledging Laurie for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. It would be our pleasure to assist you again!

August 28, 2023

Prompt, efficient service. Clean waiting area. Was able to get an appointment quickly. Thank you More

by Rtolman6782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Aug 31, 2023 -

Lexus of Manchester responded

Thank you for the Five Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 26, 2023

Always great service at Ira Lexus of Manchester. Very friendly and approachable with any and all questions More

by jgerstenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Sep 01, 2023 -

Lexus of Manchester responded

Thank you for the Five Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we could provide you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 26, 2023

Resolved my situation as promised and went beyond my expectations. The mechanic did the same. More

by Jfeliciano455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Aug 30, 2023 -

Lexus of Manchester responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

August 25, 2023

Really enjoyed my service adviser - Sean Nicholson . He made this visit a better experience. Thanks , Sean !! More

by Olga Gonchar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Sep 03, 2023 -

Lexus of Manchester responded

Thank you for acknowledging Sean! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

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