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Lexus of Manchester - Service Center

Bedford, NH

4.8
839 Reviews
Call Service Center (603) 218-3500

839 Reviews of Lexus of Manchester - Service Center

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October 12, 2023

Best Service with Josh Marquis. He is always on top of everything all the time More

by srudolph12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Lexus of Manchester responded

It's fantastic to hear that you received the best service with Josh, who consistently stays on top of everything. Having a reliable and proactive service provider like Josh is a real asset. Thanks for sharing your positive experience!

October 10, 2023

Service department OK. Sales and customer relations are poor. No, second set of keys after owning car for six months is inexcusable. More

by Bkainen1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Nicholson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 10, 2023

As usual, the dealership and service support was exceptional. Laurie the service facilitator went above and beyond. More

by hempsp928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Lexus of Manchester responded

It's wonderful to hear that you had an exceptional experience with Ira Lexus of Manchester and our service support. Laurie's dedication to going above and beyond is truly commendable. Safe and smooth driving with your well-serviced vehicle, and thank you for sharing your positive experience!

October 09, 2023

IRA Lexus is an excellent dealership. Staff in all positions is very well informed, entirely professional and quite friendly. I enjoy working with them. Facilities are Immaculate and ent More

by Bruce.ritz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Lexus of Manchester responded

It's fantastic to hear that IRA Lexus Manchester is an excellent dealership with well-informed, professional, and friendly staff. A positive dealership experience, along with immaculate and up-to-date facilities, makes a significant difference. Enjoy your interactions with us and your well-maintained vehicle!

October 03, 2023

It is always a good experience here. Five stars all day, I always know what to expect. More

by cailinb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Lexus of Manchester responded

Thank you for the Five-Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 30, 2023

Great people, great place. Have been there for 1 year. Excellent service. My entire family has switched to Lexus because of the quality and service. More

by acherny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Lexus of Manchester responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that we went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 30, 2023

Came in for 60k maintenance. Working with Laurie is always a pleasure. Her customer service is above and beyond. More

by DBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Lexus of Manchester responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Laurie went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Honest and I’ve always been treated with respect. I have been using this dealership for years with many different Lexus’s. More

by mjboyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2023 -

Lexus of Manchester responded

Thank you for your loyalty and trust in our dealership over the years! We're proud to have earned your business and to be your go-to choice for your Lexus needs. Treating our customers with honesty and respect is at the core of our values, and it's wonderful to hear that you've had consistent positive experiences with us. We truly appreciate your continued support and look forward to serving you for many more years to come!

September 27, 2023

Pleasant service people. Enjoyable first servicing (5000) mile service. Very comfy waiting area with nice smenities More

by Rtowlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bilodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Lexus of Manchester responded

We're delighted to hear that you had a pleasant experience during your first servicing! Our service team takes pride in ensuring that our customers feel comfortable and well-cared for. Your satisfaction is our priority, and we look forward to providing you with excellent service in the future. Thank you for choosing us for your 5000-mile service!

September 27, 2023

Everyone is very friendly ,pleasant , helpful and accommodating Laurie is awesome to work with every time More

by Lexus350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2023 -

Lexus of Manchester responded

We are excited that Laure provided you with a friendly, helpful, and pleasant service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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