Lexus of Manchester - Service Center

had simple synthetic oil change completed on11/21. scheduled on line for 11AM saw price at $89.95. Final bill 120.17 the note at the bottom states "customer pays shop charge for repair order". I em scheduled on line for 11AM saw price at $89.95. Final bill 120.17 the note at the bottom states "customer pays shop charge for repair order". I emailed the shop manager of she didn't respond to my inquiry. On top of all that they didn't even wash the car and didn't reset the oil change indicator. Darhelys Enriquez was service advisor More

Barry is kind and attentive when you arrive. Everyone is helpful, especially Sean who listens and cares. Everyone is helpful, especially Sean who listens and cares. More

They are ok. Too sticky sweet sometimes. Seems less than sincere. Honesty is a better policy Too sticky sweet sometimes. Seems less than sincere. Honesty is a better policy More

Excellent service and attention to detail. Sean Messenger the service manager is always willing to talk and listen to my concerns about my car. The staff at service department are polite know Sean Messenger the service manager is always willing to talk and listen to my concerns about my car. The staff at service department are polite knowledgeable and professional. Keep up the awesome work, and thank you . More

Had a synthetic oil change done website indicated it would cost $89.95 for synthetic oil change. When I received the bill I was sticker shocked $127.64, -$13.00 for afternoon appointment. You should cha would cost $89.95 for synthetic oil change. When I received the bill I was sticker shocked $127.64, -$13.00 for afternoon appointment. You should change the website and put the correct amount. It’s very misleading. More

The service is exquisite employees were knowledgeable, friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealersh friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealership. I will definitely handle all my service needs here. More

Always friendly and very accommodating. Despite the expense I always look forward to my yearly visit Despite the expense I always look forward to my yearly visit More

Always handled respectfully and evaluates my vehicle fully with good guidance, extra savings, loaner vehicle. fully with good guidance, extra savings, loaner vehicle. More

Excellent customer relationships with service department. Extra clean facility. Fast service. A pleasure to deal with this dealership. Extra clean facility. Fast service. A pleasure to deal with this dealership. More

People are very knowledgeable and nice I was able to get a loaner. Don’t like the new handles to open car though. Wish the cost of labor was a bit more reasonable. a loaner. Don’t like the new handles to open car though. Wish the cost of labor was a bit more reasonable. More