Back

Lexus of Manchester - Service Center

Bedford, NH

4.8
841 Reviews

841 Reviews of Lexus of Manchester - Service Center

Sort by
January 09, 2024

Josh in service as well as Barry Chase was very helpful since we had a missing lug nut key and both of them were very nice in helping us purchase the appropriate part and then resolved the flat tire repair More

by DSzeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
Jan 10, 2024 -

Lexus of Manchester responded

It's great to hear about the helpful assistance provided by Josh and Barry in resolving your missing lug nut key and flat tire issue! Their willingness to assist and ensure that you were able to purchase the necessary part and then effectively address the flat tire repair reflects their dedication to excellent customer service. It's fantastic that their support made a difference for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Best customer service. Josh gets my vehicle in promptly and keeps me posted on everything that needs attention. More

by Cronz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had the best experience and that Josh provided prompt assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

The service department at Ira is extremely well run and provides a great all around experience. I really appreciate how they efficiently get you in and out with minimal time involved. All the staff are ve More

by Brad Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Jan 10, 2024 -

Lexus of Manchester responded

It's fantastic to hear that your experience at Ira Lexus of Manchester's service department was so positive! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Service was done in a timely period. Service coordinator Laurie was most helpful. It was a good appointment. Will be back. More

by pat_cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Laurie provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

Excellent service- great communication throughout the day. Scheduled me for next day service- very efficient. More

by brknab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 31, 2023

Excellent Service Department! Appreciate the updates and really appreciate getting my vehicle back cleaned inside and out! Sean is fantastic and takes time with all his customers More

by Kevin Currier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in Service
Jan 03, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

People are very nice and their service team did an excellent job!! I am very much happy 😊 More

by suri.veeravalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Excellent staff and work. Have been going to Ira for nearly 8 years and will continue More

by cortex1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bilodeau, Barry Chase
Dec 29, 2023 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 27, 2023

The service department was quick and attentive with warranty issues after initial purchase of our vehicle. They went out of their way to make a difficult process, smooth by providing a loaner vehicle, More

by soucyj66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lexus of Manchester responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 21, 2023

The staff is courteous. The waiting area is clean and communication is great throughout the visit More

by westings2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Arneil
Dec 22, 2023 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

...
10
...