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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,213 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,213 reviews

February 26, 2024

Bought a used Hyundai from them that was advertised online. It took a total of 2 hours to test drive, purchase, inspect, fill with gas and a quick detailing. By far the smoothest experience we have eve More

by tradecraft1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

tradecraft1 responded

The only issue I had was that since I was paying by check they needed me to go through their identity verification process. I filled out the electronic form and everything was fine. A couple of minutes later my credit reporting app notified me that IRA Lexus had done a full credit inquiry. I don't have any plans of financing anything so it isn't a big deal but they should have let me know that this was going to be a full credit inquiry. Thos can impact your credit rating and ability to get credit.

Feb 26, 2024 -

Lexus of Manchester responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

February 24, 2024

Eddy in Service provided an exemplary experience today. Ira Lexus Manchester is the best dealership I’ve ever done business with. More

by Eggroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
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Feb 27, 2024 -

Lexus of Manchester responded

We are glad to hear that Eddy in Service provided you with an exemplary experience at Ira Lexus of Manchester! It's always great to receive positive feedback about exceptional customer service. Enjoy your day!

February 23, 2024

Service department continues to be top notch. Great scheduling, analysis, pricing and execution all add up to top notch service. More

by Mls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Aldrich
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Feb 27, 2024 -

Lexus of Manchester responded

We're delighted to hear that our service department has consistently provided you with top-notch service. From scheduling to analysis, pricing, and execution, we aim to offer a seamless and positive experience for our customers. Thank you for choosing us, and we appreciate your continued trust and business!

February 22, 2024

Barry and, Sean,,especially, were amazing! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! More

by jujsmitty11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Lexus of Manchester responded

We're thrilled to hear that Barry and Sean, especially, were amazing and exceeded your expectations in terms of customer service. Thank you for recognizing their efforts! We appreciate your positive comments and thank you for choosing us! Safe travels!

February 22, 2024

I recently purchased a used vehicle from Ira Lexus of Manchester. My salesman, Zachary Rocheleau exceeded my expectations. There was no pressure, we went on a test drive and it was like hanging out with More

by pjfinnegan82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Rocheleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience with Ira Lexus of Manchester! It's wonderful to hear that Joshua provided excellent service as your advisor, and it's clear that he went above and beyond to assist you. It's also great that the tech, Frank, took the time to explain the work done to address the issue. Safe travels and we appreciate your recommendation!

February 20, 2024

Sean Nicholson is incredible, I trust him and his advice. Kudos to the folks who work on my car and thank you for all and the car wash and vacuum too! More

by bagordon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Lexus of Manchester responded

We're delighted to hear that Sean provided you with incredible service and that you trust him and his advice. It's also great to know that the team who worked on your car went above and beyond, including the car wash and vacuum. We appreciate your positive feedback and look forward to serving you again in the future!

February 19, 2024

Great experience getting vehicle serviced. Clear understanding of service. Good coffee and snacks. Highly satisfied. More

by lhowe1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Feb 23, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 18, 2024

Excellent service and very helpful Sean Nicholson is amazing guy he helped me with my wheels too repaired and job was great More

by edulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Lexus of Manchester responded

Thank you for the kind words Edulas! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Ira Lexus of Manchester is one of the best places to get your car serviced. They are very courteous and helpful They also have the loaner option if you have to leave the car for more than couple of hours. More

by shetty.pradeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 17, 2024

Very professional and very fast. Very happy with the sales process and the service team. I would highly recommend this dealer for service and sales. Took me at my scheduled time and More

by Sammypoodle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rocheleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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