Lexus of Manchester

Effective, Friendly, & Efficient Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your services. More

A pleasure to wait here Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits eve Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits every 5K miles and the expertise of the staff. The large waiting area is more than comfortable, coffee and bagel delicious (thank you!) , and the other Lexus owners I meet there are invariably great people. More

Straight forward My husband and I purchased a certified Lexus this past weekend. The process was straightforward, no hassle and not pressured. Our subsequent visits My husband and I purchased a certified Lexus this past weekend. The process was straightforward, no hassle and not pressured. Our subsequent visits for follow up have been met with professionalism and excellent customer service by all Team members from the valet service, service department liaisons, sales associates, and finance department. More

Top-notch service experience Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in th Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in the waiting area since I have mobility difficulties. Thanks for a pleasant service visit. More

Josh is an excellent service manager. My car maintenance service at this dealership is far superior to any others I have had in the past. All employees involved are most courteous and fri My car maintenance service at this dealership is far superior to any others I have had in the past. All employees involved are most courteous and friendly and prompt. More

Patched tire that had a nail in it My tire pressure warning light came on and thank goodness I took it seriously. I took a walk around the vehicle and didn't see any obvious problem, no My tire pressure warning light came on and thank goodness I took it seriously. I took a walk around the vehicle and didn't see any obvious problem, none of the tires looked low, so I was considering ignoring the warning light and chalking it up to the wide temperature swings over the past few days. But I decided to call the dealership and ask them to check it out. They were able to fit me in right away. They examined the tire pressure all around and found one tire was a little low. They inspected that tire more closely and discovered the root cause ... there was a nail in the tire! They pulled the tire off and were able to patch it and get me back on the road right away. More

I had a wonderful experience buying my new car. I had a great experience buying my new car Lexus 2017. Judy was wonderful, helpful, and easy to be around during what could be a stressful situation I had a great experience buying my new car Lexus 2017. Judy was wonderful, helpful, and easy to be around during what could be a stressful situation. More

Great service , very thorough in diagnosing the problem with our son's vehicle.We would definitely recommend this dealership to other customers. We don't mind the 4 , very thorough in diagnosing the problem with our son's vehicle.We would definitely recommend this dealership to other customers. We don't mind the 45 minute drive to Bedford because we know that the technicians will diagnose the problem correctly and keep us informed every step of the way, Thank you for being patient in answering all of our questions. Each employee we interacted with seemed happy to be there and demonstrated a willingness to take care of the customer. Thank you!! More

Oil change tires rotated front and rear brakes windshield wi My service writer was josh he was excellent in keeping me informed with the stays of my vehicle. The one thing I didn't like is the pricing I find it My service writer was josh he was excellent in keeping me informed with the stays of my vehicle. The one thing I didn't like is the pricing I find it on the high side Also I hate how they have changed the Rx 350 the new line is really ugly and feels like a tank I will have to wait to buy another Lexus 350 when they modify the style four people in my family have switched to BMW because they dislike what Lexus has done to the RX 350 More

GREAT EXPERIENCE WE HAVE BEEN SHOPPING FOR A NEW LEXUS FOR A FEW MONTHS NOW. WE WENT ON LINE AND FOUND WHAT WE WANTED AT IRA LEXUS IN MANCHESTER. WE WERE GREETED VER WE HAVE BEEN SHOPPING FOR A NEW LEXUS FOR A FEW MONTHS NOW. WE WENT ON LINE AND FOUND WHAT WE WANTED AT IRA LEXUS IN MANCHESTER. WE WERE GREETED VERY EFFICIENTLY AND INTRODUCED TO BRITNEY COSTA A SALES REPRESENTATIVE. SHE WAS VERY KNOWLEDGEABLE AND QUITE NICE TO DEAL WITH. SHE SPENT A LOT OF TIME WITH US AND WE TEST DROVE TWO CARS. WE ORIGINALLY WERE LOOKING AT AN FCS. WE DIDN'T BUY RIGHT AWAY BECAUSE WE WERE UNSURE IF IT WAS THE CAR WE WANTED. WE SAW THAT THE LC 500 HAD COME OUT AND BRITNEY CALLED TO CHECK BACK WITH US. SHE WAS ATTENTIVE BUT NOT HIGH PRESSURE. HIGH PRESSURE WOULD HAVE SENT US FROM THE DEALERSHIP. SHE WAS HELPFUL AND SAID WHY DON'T YOU TRY THE NEW LC. WE LOVED IT AND BOUGHT IT. IT WAS A GREAT EXPERIENCE. IF WE HAD A QUESTION, THEN BRITNEY GOT THE ANSWER FOR US. More