Lexus of Manchester

Service Josh was incredibly service oriented and helpful. He took time to understand the nature of the issue and work to solve it in a way that got me back o Josh was incredibly service oriented and helpful. He took time to understand the nature of the issue and work to solve it in a way that got me back on the road quickly. Could not have been nicer or done a better job! More

Satisfied This dealership and service department are always very informative and get me back on the road quickly. I usually use the loaner car program and they This dealership and service department are always very informative and get me back on the road quickly. I usually use the loaner car program and they make it seamless so I can get back to work. More

Pleased Always satisfied. Laurie is always pleasant and does her best to help me understand work that needs to be done to my car ahead of time and contacts me Always satisfied. Laurie is always pleasant and does her best to help me understand work that needs to be done to my car ahead of time and contacts me about unexpected problems that are found. More

Nail in tire I noticed that I had a nail in the right front tire at 2:00 pm, and I was able to get an appointment at 3:00. My car was fixed and ready at 3:30. I noticed that I had a nail in the right front tire at 2:00 pm, and I was able to get an appointment at 3:00. My car was fixed and ready at 3:30. I would like to thank Josh Marquis for a terrific job in handling my !issue quickly and thoroughly. Josh is very personable and I know when I contact him, he will return my call asap. He is a great employee. I don't know, but the name of the service person who fixed the tire - but he certainly did a great job too. Since we bought the tires from the dealership , and the tires were under warantee, there was no cost to repair. More

Service Came in for my second complimentary service. The service was prompt, efficient and professional. I very much appreciated my car being washed, vacuume Came in for my second complimentary service. The service was prompt, efficient and professional. I very much appreciated my car being washed, vacuumed and the tyres being shine. More

Trustworthy I went to a "quick lube" place with a coupon to get my Lexus ES300H inspected. They told me that I needed new brakes and, of course, gave me an estim I went to a "quick lube" place with a coupon to get my Lexus ES300H inspected. They told me that I needed new brakes and, of course, gave me an estimate. I found it to be unusual since it had just been serviced only 2 months prior by Ira Lexus Manchester. I called them and they scheduled me for a free brake inspection. Turns out my brakes were fine, more than fine, practically brand new. Thank you, Ira Lexus for your service, honesty and trustworthiness. I bought three cars from Ira and will continue to have them serviced there. More

Our salesperson Judy made our experience very comfortable. Judith Routhier was excellent with us. We are an elderly couple and she was great. She is quite an asset to your dealership. We felt very comfortable Judith Routhier was excellent with us. We are an elderly couple and she was great. She is quite an asset to your dealership. We felt very comfortable with her. More

Fabulous!! Always a pleasure to deal with Josh Marquis. When I don't need a loaner, such as this visit, the waiting room and the rest of the facilities are very Always a pleasure to deal with Josh Marquis. When I don't need a loaner, such as this visit, the waiting room and the rest of the facilities are very nice which makes the wait more enjoyable. More

Everyone is always very friendly and helpful! I especially enjoy working with Joshua, I rely on him so much. I trust him thoroughly, he always explains things and is very patience with me. The D I especially enjoy working with Joshua, I rely on him so much. I trust him thoroughly, he always explains things and is very patience with me. The Dealership in Bedford is very nice, which makes waiting for your car an enjoyable event. More

ES 330, 2004 with over 206,000 miles. Estimate to repair. After receiving the news that our car needed more work than we wanted to spend, my husband and I had decided to we meet with Judy Routhier who procee After receiving the news that our car needed more work than we wanted to spend, my husband and I had decided to we meet with Judy Routhier who proceeded to help us through the process of purchasing a newer car. Judy took the time to run us through a new car purchase and ultimately getting a 2010 ES 350 with just 43,000 miles. We went in for an estimate on a 2004 ES330, bought a used 2010 ES350 and drove home with our new purchase, all in the same day. We were very happy. More