Lexus of Manchester

My service advisor was very accommodating and pleasant. He is an employee to be kept. He is an employee to be kept. More

We bought a used Honda Pilot and Ira Lexus was great. Stephanie was our sales lady and she was great and super nice. The lady at the front desk and Sven in finance were also nice as well. Buying a car is Stephanie was our sales lady and she was great and super nice. The lady at the front desk and Sven in finance were also nice as well. Buying a car isn't always an enjoyable experience, but we had a great experience at Ira Lexus. No pressure at all. I would definitely buy a car from them again in the future. More

Very disappointed with the buying experience. I paid full price for the car and then was told I had to trade my car in in order to be able to purchase the car. Even though I already had an offer I paid full price for the car and then was told I had to trade my car in in order to be able to purchase the car. Even though I already had an offer from someone for more money than the dealership offered on my trade. Also, before the car arrived, I had to call the dealership three times to find out payment information because I never got a call back. And after I got home from purchasing the car, I found a bag of parts and screws in my trunk because somebody forgot to install things during PDI. I called to mentioned it and asked if it was something I could do myself. I still have not received a call back with that information. When I purchase the car I was also left waiting in the showroom for almost 2 hours because the finance department was busy even though I was told to be there at a certain time to make sure it would be a quick process. More

Lexus of Manchester consistently provides a great buying experience. Joe Cardello's knowledge and no-pressure approach make it easy to find the perfect car. Highly recommend! experience. Joe Cardello's knowledge and no-pressure approach make it easy to find the perfect car. Highly recommend! More

Service is Tops. Laurie makes it even better and enjoyable with her presentation of pricing, timing and expectations. Her updates as to matters discovered is timely a Laurie makes it even better and enjoyable with her presentation of pricing, timing and expectations. Her updates as to matters discovered is timely and makes the servicing complete. driving a Lexus is a delight; working with the service folks at Ira makes it even better. More

Bought a used Hyundai from them that was advertised online. It took a total of 2 hours to test drive, purchase, inspect, fill with gas and a quick detailing. By far the smoothest experience we have eve online. It took a total of 2 hours to test drive, purchase, inspect, fill with gas and a quick detailing. By far the smoothest experience we have ever had at a car dealership. More

Eddy in Service provided an exemplary experience today. Ira Lexus Manchester is the best dealership I’ve ever done business with. Ira Lexus Manchester is the best dealership I’ve ever done business with. More

Service department continues to be top notch. Great scheduling, analysis, pricing and execution all add up to top notch service. Great scheduling, analysis, pricing and execution all add up to top notch service. More

Barry and, Sean,,especially, were amazing! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! More

I recently purchased a used vehicle from Ira Lexus of Manchester. My salesman, Zachary Rocheleau exceeded my expectations. There was no pressure, we went on a test drive and it was like hanging out with Manchester. My salesman, Zachary Rocheleau exceeded my expectations. There was no pressure, we went on a test drive and it was like hanging out with a friend. Zach was very polite, knowledgeable and attentive. He made sure all of my questions were answered, was very honest and straight forward. There were no gimmicks, no games, just a great experience. If you're looking for an enjoyable experience purchasing a vehicle like it should be then go to IRA Lexus of Manchester and see Zach Rocheleau. More