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Lexus of Manchester

Bedford, NH

4.8
1,213 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,213 reviews

March 03, 2024

Great CSR experience with Eddie Aldrich. Personable, competent and efficient - very pleased with the overall service visit. More

by danbeaudet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Mar 07, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience with Eddie! We're thrilled to hear that he provided great customer service and that you were pleased with your overall service visit. We appreciate your business and look forward to serving you again in the future!

March 02, 2024

Awesome service very professional and courteous. Would highly recommend to anyone looking to get a good experience. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Lexus of Manchester responded

It's great to hear that you had an awesome and professional experience! Recommending a dealership based on positive experiences can be very helpful for others in search of reliable and courteous service. Your recommendation may assist others in making informed decisions.

March 02, 2024

My wife and I came in looking to find a new ride that gave us luxury and quality. Cory Bowman helps us on our last Lexus and he was our first choice walking in. He helps up test drive the one and only Ne More

by Mcnallyseamus91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liridon Syla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy from reception
Mar 07, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience with Cory and Josh! It's wonderful to hear that Cory was responsive, and accommodating, and made sure you found the perfect new vehicle for your family. We're glad Josh provided a pleasant and informative experience in the finance department. We appreciate your loyalty, and we look forward to serving you for all your future vehicle needs. Safe travels in your new ride!

March 01, 2024

I known in good hands at this dealership and Barry’s smile makes all the difference! More

by jess9284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Lexus of Manchester responded

We're delighted to hear that you feel in good hands at our dealership, and it's wonderful to know that Barry's smile makes a positive difference in your experience. We appreciate your trust and look forward to serving you again in the future.

March 01, 2024

Excellent service from the time of scheduling the appointment to picking up my vehicle Quality work and personable staff. More

by Pmertzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Lexus of Manchester responded

We're delighted to hear that you experienced excellent service from scheduling your appointment to picking up your vehicle. It's great to know that you found the work to be of quality and that the staff was personable. We appreciate your business and look forward to serving you again in the future.

February 28, 2024

My service advisor was very accommodating and pleasant. He is an employee to be kept. More

by pd.smyrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Aldrich
Mar 02, 2024 -

Lexus of Manchester responded

We're thrilled to hear that your service advisor was accommodating and pleasant during your visit. Providing exceptional service is our priority, and we appreciate your positive feedback. It's great to know that the advisor made a positive impression on you. Thank you for choosing our services, and we'll be sure to recognize the excellent work of your service advisor!

February 28, 2024

We bought a used Honda Pilot and Ira Lexus was great. Stephanie was our sales lady and she was great and super nice. The lady at the front desk and Sven in finance were also nice as well. Buying a car is More

by Justine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience purchasing a used Honda Pilot at Ira Lexus of Manchester. Stephanie, the sales lady, the lady at the front desk, and Sven in finance all contributed to making your experience pleasant and enjoyable. The fact that there was no pressure during the process is wonderful feedback. Thank you for choosing Ira Lexus of Manchester, and we look forward to assisting you with any future car needs! Safe and happy driving!

February 28, 2024

Very disappointed with the buying experience. I paid full price for the car and then was told I had to trade my car in in order to be able to purchase the car. Even though I already had an offer More

by Jeff.ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stepanie Nix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Haris Ahmetovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Mar 01, 2024 -

Lexus of Manchester responded

Jeff, Thank you for your feedback about your issues with your new purchase, because this should not have happened and I apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Nigel Long General Manager NLong@Group1Auto.com

February 27, 2024

Lexus of Manchester consistently provides a great buying experience. Joe Cardello's knowledge and no-pressure approach make it easy to find the perfect car. Highly recommend! More

by christine p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience at Ira Lexus of Manchester! It's great to hear that Joe's knowledge and no-pressure approach made your car-buying experience enjoyable. We appreciate your recommendation. Safe travels in your new car!

February 27, 2024

Service is Tops. Laurie makes it even better and enjoyable with her presentation of pricing, timing and expectations. Her updates as to matters discovered is timely a More

by Bill from VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
Feb 29, 2024 -

Lexus of Manchester responded

Thank you for your positive feedback! It's wonderful to hear that Laurie and the service team at Ira Lexus have provided you with top-notch service, making your experience enjoyable. Safe and delightful driving in your Lexus!

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