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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,213 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,213 reviews

March 14, 2024

Seamless trade-in and purchase. Nigel was generous with his time and expertise. Corey and Haris did an excellent job at orienting me to the new vehicle. Sven made the finance transa More

by John941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Ahmetovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Lexus of Manchester responded

That's fantastic to hear! We're delighted that Nigel, Corey, Haris, and Sven provided you with such a positive and seamless experience during your trade-in and purchase. We're here to help!

March 14, 2024

This place is actually a pleasure to deal with. Service is impeccable by professional people in a totally renovated space. From the janitor to the GM I want to say thank you as the entire place spa More

by Richard E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience at Ira Lexus of Manchester in tax-free NH! It's fantastic to hear that you found the service impeccable and the staff professional in the newly renovated space. The cleanliness and reasonable prices were also appreciated, and it's great to know that you've completed multiple transactions and feel that they treat people right.

March 13, 2024

I was at the IRA Lexus Dealership today for a 5,000 mile service on my 2024 RX350h. Laurie, my customer service representative, is always pleasant, professional, and efficient. Equally as pleasant and eff More

by Bearsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
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Mar 15, 2024 -

Lexus of Manchester responded

We're delighted to hear about your positive experience at IRA Lexus of Manchester! Providing excellent service and ensuring customer satisfaction is what we strive for, and we're glad that Laurie, Barry, and James exceeded your expectations. It's wonderful to hear that Laurie is always pleasant, professional, and efficient in her role as your customer service representative. Additionally, we're glad that Barry attended to your vehicle with equal pleasantness and efficiency. We're also grateful for James' outstanding assistance with your questions regarding the use of apps in your car. Thank you for acknowledging their efforts, and for choosing IRA Lexus of Manchester for your service needs. We look forward to serving you again in the future!

March 13, 2024

Josh is the best service manager that you’ll find at IRA Lexus of Manchester More

by BJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraser Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Josh provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Excellent. They have serviced my 2013 ES350 since I bought it there new. Extremely pleased More

by Hbc84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

From start to finish, this was a completely different experience from other dealerships in the best way possible! A seamless trade-in and purchase process. More

by Dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Ahmetovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lexus of Manchester responded

Thank you Dawn for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 12, 2024

Pleasure to deal with. Maintenance done correctly and quickly. Saved used parts as I requested. More

by Smokehouse03060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

I have been with this dealer for over twenty five years and have never had a complaint. The service is always friendly, the work is done well. More

by billboyd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lexus of Manchester responded

It's wonderful to hear that you've had a positive experience with us for over twenty-five years, and you've never had a complaint. Friendly service and well-done work are key elements, and we appreciate your loyalty. Thank you for sharing your long-term positive experience!

March 07, 2024

Very efficient and they take the time to answer any questions or concerns. When done my car is immaculate. More

by maggierizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

Personable, polite, accommodating professional- Corey made the transaction seamless & I would 100% recommend the Drealership & that's 100% because of Corey. More

by Jmonta9107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience with Corey! We're delighted to hear that he was personable, polite, and made the transaction seamless for you. Recommendations are the highest form of praise, and we appreciate your kind words. We're here for you, and we look forward to serving you again in the future!

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