Lexus of Manchester

Prompt, courteous, completed the job as requested. Very satisfied with the level of service, professionalism, and cleanliness of the dealership. Plus, I am able to browse at the new vehicles in the sh Very satisfied with the level of service, professionalism, and cleanliness of the dealership. Plus, I am able to browse at the new vehicles in the showroom at my leisure. More

Outstanding service Service consultant Laurie B. was instrumental in getting needed service with the parts department manager (Ken Lavigne) assistance in acquiring the ne Service consultant Laurie B. was instrumental in getting needed service with the parts department manager (Ken Lavigne) assistance in acquiring the new tires needed. Compliments to both who make you feel special. They both were very professional and made my purchase of new tires for my Lexus ES350 enjoyable and a fantastic deal. While waiting for service I discussed the features of a RX350 with sales consultant Britney Costa who is not only knowledgeable and personable but makes you feel welcomed and the most important customer. Took as much time needed to explain thoroughly all the details with the vehicle. In closing the new purchase deal Nigel Long made the negotiation process painless. More

Great customer service experience. This was my second Lexus purchase. When I got the car home, we noticed the inspection sticker was not replaced with one that match my inspection mont This was my second Lexus purchase. When I got the car home, we noticed the inspection sticker was not replaced with one that match my inspection month. The sales person was suppose to schedule an agreed upon date/time for me to bring in the car to replace the sticker and work on 2 other minor issues. When I arrived that evening, my vehicle was not on the schedule nor was the technician that was going to update the software on my navigation. The service advisor Kelli put me at ease by providing me a loaner, made sure the car was worked on first thing the next morning and had Fraser deliver the car to my home and pick up the loaner. Now that is excellent customer service! More

Outstanding service without a backbreaking price tag Every time I take my car in for service at Lexus it is a wonderful experience. Great service at a great price. I'm so lucky I choose a Lexus the las Every time I take my car in for service at Lexus it is a wonderful experience. Great service at a great price. I'm so lucky I choose a Lexus the last time I went car shopping. More

Awesome Laurie is always very pleasant and helpful with our car needs. The Dealership is always very neat and clean. the mechanics are thoughtful about keepin Laurie is always very pleasant and helpful with our car needs. The Dealership is always very neat and clean. the mechanics are thoughtful about keeping our car clean, and washing it. More

Impeccable service Our experience at this dealership was excellent! We not only found the vehicle we wanted but also closed the deal and drove it home the same day. We w Our experience at this dealership was excellent! We not only found the vehicle we wanted but also closed the deal and drove it home the same day. We would definitely buy another vehicle at this dealership again and will certainly recommend it to family and friends! More

Dana Booth was great to work with! Dana was Super! He was very kind, informative, helpful. Start to finish. AAA fast service great to have a loner would recommend working with Dana Dana was Super! He was very kind, informative, helpful. Start to finish. AAA fast service great to have a loner would recommend working with Dana More

Great sales experience This was my first Lexus purchase ! I have heard great things about the product so I figured I would go test drive one. Immediately when I arrived I g This was my first Lexus purchase ! I have heard great things about the product so I figured I would go test drive one. Immediately when I arrived I got that nervous feeling over here it goes going into the car dealership but before I even stepped into the dealership my salesman Mark Gauthier was outside looking at another car signed me in greeted me warmly and asked if there was anything he could be of help with a mediately felt that is with Mark as he was just very laid-back not pushy at all within an hour I was in the car that I would be purchasing for the future car for my family ! Mark took me on an extended drive as I wanted to make sure this was the right fit for me and my family . He easily went over the cars options and warranty of a CPO vehicle! car drove like a dream ! Mark was AWESOME I was never rushed or nervous with Mark so Done dealand very glad I bought from Ira! will be back for wife’s new Lexus ASAP More

Effortless It was easy to get appt at a convenient time, prompt attention at check-in, polite & professional accommodations and excellent follow-through explaini It was easy to get appt at a convenient time, prompt attention at check-in, polite & professional accommodations and excellent follow-through explaining service performed. Everyone friendly and courteous. More

Required mileage check great service all around all who were involved met the requirements for an overall 5 star recommendation. Personalities are a big plus and they are great service all around all who were involved met the requirements for an overall 5 star recommendation. Personalities are a big plus and they are right there. More