Lexus of Manchester

Capable, convenient, and caring!!! From the moment I arrived to the moment I left, the service team made me feel welcomed and sincerely cared about my satisfaction, Laurie was my SA and From the moment I arrived to the moment I left, the service team made me feel welcomed and sincerely cared about my satisfaction, Laurie was my SA and she was terrific!!! I was on crutches so she made my visit effortless by being my “legs” and having my car pulled up just outside her office door. I recommend Ira Lexus service unconditionally!!!! More

Josh always makes it work.. I always get the car back cleaner than when I brought it in, great service..... great value... and again, Josh always does his best to ensure that I a I always get the car back cleaner than when I brought it in, great service..... great value... and again, Josh always does his best to ensure that I am satisfied ....... can't get any better then that..... More

Great Service The service was great, the wait time was longer than expected and the price charged was 10 bucks more than quoted. Next time I will print the quoted The service was great, the wait time was longer than expected and the price charged was 10 bucks more than quoted. Next time I will print the quoted price. More

Everything went great Dana was excellent. Communicated everything thoroughly with me. He reached out to me when the tech had a question. He made good on his promise to h Dana was excellent. Communicated everything thoroughly with me. He reached out to me when the tech had a question. He made good on his promise to have car completed by end of the day. More

Excellent Everyone I met or saw was friendly and helpful and courteous. The service I received was excellent and great, also the breakfast was very good. Everyone I met or saw was friendly and helpful and courteous. The service I received was excellent and great, also the breakfast was very good. More

Wow what service! I just dropped off my car for warranty work. I had never been to Ira Lexus of Manchester before. First, their waiting room was super nice. People g I just dropped off my car for warranty work. I had never been to Ira Lexus of Manchester before. First, their waiting room was super nice. People greeted you immediately and were super nice. The waiting room had coffee, bagels, cookies, chips, drinks, all complimentary. Couches, higher chairs, private laptop work areas and more - very nice. They gave me a complimentary loaner car while they did the work. But it was when I picked up my car that really impressed me. Washed, vacuumed, topped off the air in my tires (which were low) and opened the doors for us to get in and drive home. Really wowed me! Then when I got home I noticed they had replaced my key fob Lexus leather wrapper which had been very old and frayed with a brand new one. That just topped it off for me! Wow! I'll be back for sure! More

35000 mile service Always treated with respect and quick resolutions. It’s a very friendly group of people I enjoy doing business with. I’ve been coming to Ira Lexus now Always treated with respect and quick resolutions. It’s a very friendly group of people I enjoy doing business with. I’ve been coming to Ira Lexus now for almost 3 years and Have dealt with Joshua and Barry during that time . Both of them always make you feel comfortable.. More

Continued professionalism. Laurie is always friendly and professional. She does a great job communicating very thoroughly. i like that she checks with me on any extra costs tha Laurie is always friendly and professional. She does a great job communicating very thoroughly. i like that she checks with me on any extra costs that may arise before the work is done. More

Dropped of car for general maintenance Purchased a certified used RX 350 and brought it in for first of four service appointments.service was friendly and excellent.would definitely recomme Purchased a certified used RX 350 and brought it in for first of four service appointments.service was friendly and excellent.would definitely recommend to others. More

great The sales person made it a great experience. Walter was very pleasant and he know everything about the vehicle we were buying. We will definiatly be b The sales person made it a great experience. Walter was very pleasant and he know everything about the vehicle we were buying. We will definiatly be back to have are car serviced. More