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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,209 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,209 reviews

March 19, 2024

I have had the pleasure of working with Joe Cardello for many years. He is great to work with and I trust him immensely, he has never disappointed me. More

by caalbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Lexus of Manchester responded

That's wonderful to hear that you've had such a positive and trustworthy experience with Joe over the years. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 19, 2024

This is a excellent dealership. The Salesman who I worked with was honest and fair. The garage is clean and the serice wad top notch. More

by rtdez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 19, 2024

The representative was very polite and knowledgeable. It was as nice an experience as It could be. More

by Lexus21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Aldrich
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Mar 21, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 18, 2024

IRA Lexus cares about the customers. When my Gx460 nav system stopped working and car was out of warranty, they worked with Toyota and replaced it at no charge to me. They always make m More

by Anil V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lexus of Manchester responded

Thank you for sharing your experience! We're delighted to hear that you received excellent customer care at Ira Lexus of Manchester. It's great to know that we went above and beyond to work with Toyota and replace your GX460 nav system at no charge, even though the car was out of warranty. We're glad that you feel welcome and that you find the sales and service teams to be top-notch.

Helpful
March 14, 2024

Seamless trade-in and purchase. Nigel was generous with his time and expertise. Corey and Haris did an excellent job at orienting me to the new vehicle. Sven made the finance transa More

by John941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Ahmetovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Lexus of Manchester responded

That's fantastic to hear! We're delighted that Nigel, Corey, Haris, and Sven provided you with such a positive and seamless experience during your trade-in and purchase. We're here to help!

Helpful
March 14, 2024

This place is actually a pleasure to deal with. Service is impeccable by professional people in a totally renovated space. From the janitor to the GM I want to say thank you as the entire place spa More

by Richard E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience at Ira Lexus of Manchester in tax-free NH! It's fantastic to hear that you found the service impeccable and the staff professional in the newly renovated space. The cleanliness and reasonable prices were also appreciated, and it's great to know that you've completed multiple transactions and feel that they treat people right.

Helpful
March 14, 2024

As always the greeter to the mechanic everyone was amazing, especially Laura my advisor. She was very informative and helpful. More

by barbarachiarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lexus of Manchester responded

We're delighted to hear about your amazing experience with our team, from the greeter to the mechanic! Laura, your advisor, sounds like she provided exceptional service, being informative and helpful throughout your visit. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!

Helpful
March 13, 2024

I was at the IRA Lexus Dealership today for a 5,000 mile service on my 2024 RX350h. Laurie, my customer service representative, is always pleasant, professional, and efficient. Equally as pleasant and eff More

by Bearsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
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Mar 15, 2024 -

Lexus of Manchester responded

We're delighted to hear about your positive experience at IRA Lexus of Manchester! Providing excellent service and ensuring customer satisfaction is what we strive for, and we're glad that Laurie, Barry, and James exceeded your expectations. It's wonderful to hear that Laurie is always pleasant, professional, and efficient in her role as your customer service representative. Additionally, we're glad that Barry attended to your vehicle with equal pleasantness and efficiency. We're also grateful for James' outstanding assistance with your questions regarding the use of apps in your car. Thank you for acknowledging their efforts, and for choosing IRA Lexus of Manchester for your service needs. We look forward to serving you again in the future!

Helpful
March 13, 2024

Josh is the best service manager that you’ll find at IRA Lexus of Manchester More

by BJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraser Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Josh provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 13, 2024

Excellent. They have serviced my 2013 ES350 since I bought it there new. Extremely pleased More

by Hbc84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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