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Lexus of Manchester

Bedford, NH

4.8
1,213 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,213 reviews

April 12, 2024

Laurie Beauchemin is a wonderful service advisor. She is very responsible ensuring that my Lexus was repaired appropriately and I was treated respectfully. When there was a billing problem, she inves More

by Lawton Shick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
Apr 16, 2024 -

Lexus of Manchester responded

Laurie is a true asset to Ira Lexus of Manchester! We're thrilled to hear about your positive experience with her and how she ensured that your Lexus was repaired appropriately while also saving you money. It's great to know that Laurie's responsible and respectful approach made your service experience enjoyable, and we look forward to serving you again with Laurie's assistance for any future Lexus service needs. Thank you for sharing your feedback!

April 12, 2024

Service has always been great; never had a negative experience. Laurie is the best service rep. More

by Maximtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Laurie provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 11, 2024

Dealer staff is very courteous and reasonable. Eddie, my service advisor is really good and provided regular updates More

by Safri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Aldrich
Apr 13, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a courteous experience and that Eddie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 11, 2024

Service and service Team is excellent! Service and service Team is excellent! Service and service Team is excellent! More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

The service provided is excellent. Josh always makes sure that my car is serviced with what it needs because he knows how well I take care of my vehicle. Josh makes sure the technicia More

by mikestam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had an excellent experience and that Josh provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 08, 2024

The service personnel were very helpful, and knowledgeable and fixed my vehicle in a timely fashion More

by vaugusta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Always a great experience when I bring my car into Ira Lexus for service. Much of my 5 star review is because of Josh Marquis, my service advisor. He is always so helpful and knowledgeable along with alwa More

by Jar5Nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Josh provided 5-star assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

We had a great experience everything went smooth. Love the Caddy! Thanks Joe for your patience. Donna and Bryan Morse More

by Bryanmorse36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Lexus of Manchester responded

That's fantastic to hear! We're thrilled that you had a great experience at our dealership and that everything went smoothly. Joe will be pleased to know that you appreciated his patience. Enjoy your Cadillac, and thank you for choosing us!

April 04, 2024

Everyone I spoke with was excellent! A pleasure to deal with. Thank you very much More

by Chrism4343
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie. 5 stars
Apr 05, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

OUT-OF-TOWN BUYERS BEWARE! These guys sold a car out from under me while I was in the process of buying it. After the sales person assured me that they don't do this, the sale More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Towers
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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