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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,215 Reviews
Here at Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,215 reviews

July 09, 2023

Outstanding service and Josh is the best service advisor. The car was done on time and all services were clearly explained. More

by rbancroftmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Lexus of Manchester responded

Thank you for choosing Ira Lexus of Manchester and your Five Star review! We were pleased to hear that Josh Marquis could provide an outstanding service experience for you! It was a pleasure to assist you and we appreciate your business!

July 08, 2023

I’ve had a really good experience every time I have come in! All service employees have been very thorough! More

by Mikayla P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase, Sean Nicholson
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Aug 08, 2023 -

Lexus of Manchester responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that we have provided a great service experience every time! Ira Lexus of Manchester appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 08, 2023

Disappointed in last service. Recommended test drive with owner regarding front end issue was not offered or carried out. General less than satisfying experience. More

by barbandjoe60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
July 08, 2023

Had a great service experience at Ira Lexus of Manchester this morning. Would highly recommend. More

by csimpson0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Faucher
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Jul 25, 2023 -

Lexus of Manchester responded

We are thrilled that you had a pleasant service visit!

July 07, 2023

I want my car to be serviced properly, and that’s why I won’t bring it anywhere else. More

by bdnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Hefflefimger, Chris Rhoades
Report | Print
Jul 11, 2023 -

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2023

Overall, I like the dealership and the people are very friendly and helpful. Laurie and Nigel were very attentive and resolved an issue. I was having quickly and thoroughly. Thank you very much! More

by Joanne
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Messenger was very helpful., Eric Arneil, Tom Bilodeau, Barry Chase, Nigel Long
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Jul 11, 2023 -

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2023

Sean was great. Assured me that he would let me know what the issue was and get me up to speed before anything was done More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Aug 04, 2023 -

Lexus of Manchester responded

Ensuring your satisfaction is Ira Lexus of Manchester's ultimate goal and we are pleased to know that Sean delivered a great service experience for you! We appreciate your business and look forward to the opportunity to assist you again in the future.

July 07, 2023

They are not washing cars properly. I give my car for First service they gave me very dirty More

by Thatukurudhanesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Nicholson
Report | Print
Nov 20, 2023 -

Lexus of Manchester responded

We apologize sincerely. A Courtesy Service Wash is a Wash, Vacuum Drivers Floor Area and wipe down the Windows. Did you have you car Serviced and did you opted for a Wash or a complete Detailing? Thanks, Nigel Long General Manager NLong@Group1Auto.com

July 07, 2023

The dealership was very clean, welcoming, and staff was informative! I had a very nice experience! More

by snswillett
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Jul 11, 2023 -

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2023

Great service overall! Our advisor Sean was extremely helpful in explaining recommended repairs. Friendly genuine service. More

by Elias
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Jul 04, 2023 -

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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