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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,215 Reviews
Here at Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,215 reviews

October 24, 2023

Josh, as always, gracious and knowledgeable, efficiently had the car finished without delays on a busy morning. More

by plethora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Lexus of Manchester responded

It's fantastic to hear that Josh was gracious and knowledgeable and that he efficiently managed to have your car finished without delays, even on a busy morning. It's a testament to good customer service. Your feedback is valued!

October 23, 2023

Highly qualified and expert technicians that pride in their work. I highly recommend Lexus of Manchester More

by Charestnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bilodeau
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Oct 24, 2023 -

Lexus of Manchester responded

It's wonderful to hear that Ira Lexus of Manchester has highly qualified and expert technicians who take pride in their work. Having a skilled and dedicated service team is crucial for maintaining the quality of your vehicle. Thank you for your recommendation. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Joe and team were extremely professional, transparent and a pleasure to deal with. the process was very smooth and comfortable More

by acramer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Lexus of Manchester responded

It's fantastic to hear that Joe and his team provided you with an extremely professional, transparent, and pleasant experience. A smooth and comfortable process can greatly enhance your overall satisfaction. We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Laurie is our service person and always alway always goes above and beyond to be of help! More

by Marianne philbrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Laurie went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

I wasn’t 100% sure if I was going to buy a Lexus but Corey was very patient and very helpful when my husband and I asked a million questions. Thanks Corey. I love my dream car. More

by Jodi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liridon Syla
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Oct 20, 2023 -

Lexus of Manchester responded

Corey sounds like a fantastic salesperson who provided you with excellent service. It's great to hear that you love your dream car! Enjoy your new Lexus and safe travels on the road!

October 14, 2023

Efficient,courteous, helpful, honest, Transperant, thorough, dependable, good Service, clean facilities, attentive and caring Personnel, excellent maintenance work More

by Frpac439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Lexus of Manchester responded

Thank you for your comprehensive feedback! We're delighted to hear that you had an efficient, courteous, and thorough experience with our team. We take pride in being transparent and honest, and we're dedicated to providing excellent maintenance work in clean facilities. If you ever have more needs or questions, please don't hesitate to reach out. Thank you for choosing us!

October 13, 2023

Went for my 25,000 mile service and was greeted in the garage - Im sorry, I forgot his name, older gent veteran from Pease Air force base, then my service man Shawn who took very good care of my car and c More

by Ghfmpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, Liridon Syla
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Oct 13, 2023 -

Ghfmpc responded

Went for my 25,000 mile service and was greeted in the garage by Barry, then my service man Shawn who took very good care of my car and called me with an issue to see if I wanted it to be repaired. Everything that was done I knew about before it was done. At the end there were no surprise charges. A very nice experience. The car was done in the time predicted. C. Cammilleri

Oct 16, 2023 -

Lexus of Manchester responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 13, 2023

Always a pleasant experience! Employees friendly and professional Sean is easy to work with. Thanks More

by cecchd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
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Oct 17, 2023 -

Lexus of Manchester responded

It's fantastic to hear that you had a pleasant experience and that Sean was easy to work with! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 13, 2023

My first 5k service was great, in and out in an hour. Everyone was very nice, More

by l.hurd.06385
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
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Oct 17, 2023 -

Lexus of Manchester responded

We're delighted to hear that your first 5k service was a great experience, completed quickly and that everyone was very nice. Your satisfaction and time are important to us, and we're here to provide excellent service for all your future needs. Thank you for choosing us, and we look forward to serving you again!

October 13, 2023

The place is very clean professional staff are very nice jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Ma More

by chhunlee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marquis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Arneil, Tom Bilodeau, Brian Cripps, Chris Rhoades, Barry Chase, Fraser Clark, Sean Nicholson
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Oct 17, 2023 -

Lexus of Manchester responded

It's great to hear that you had a positive experience at IRA Lexus of Manchester. A clean environment, professional staff, and fast service are all important aspects of providing excellent customer service. Enjoy your well-maintained car!

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