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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,213 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,213 reviews

January 25, 2024

Very positive experience at this dealership great staff, knowledgeable and friendly . Great waiting area atmosphere. Would recommend shopping here to friends. More

by Kingshit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emin Mujic , very knowledgeable.
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Jan 26, 2024 -

Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled to have provided you with a positive sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 24, 2024

My experience with the sales department is always straightforward and willing to get you a good deal. They have clean and well kept vehicles, I wouldn’t think twice to purchase a used vehicle here an More

by NHDude
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Lexus of Manchester responded

We're delighted to hear about your positive experience with our sales department! It's great that your interactions have been straightforward, and you've found clean and well-kept vehicles. We're pleased to know that Stephanie did a good job facilitating the transaction and ensuring a smooth process. We appreciate your feedback and thank you for choosing us!

January 21, 2024

My service advisor Lori was excellent, as always. . She is attentive, understands the hopes and worries of customers well and explains things proactvely. Much appreciated! More

by Gvv
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 18, 2024

Customer service is always very useful and friendly. Fast service and very comfortable waiting area. More

by Hanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

They were actively pursuing my interest in the cars they have available. Sadly, I had already made an offer to purchase at another Lexus dealership. More

by lhester11
Recommend Dealer
Yes
Employees Worked With
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Lexus of Manchester responded

Understandably, you had already made an offer to purchase at another Lexus dealership, but we appreciate you sharing your experience with our dealership that was actively pursuing your interest. Safe travels and best wishes with your Lexus!

January 16, 2024

Very Pleasant, professional atmosphere. Staff very helpful and friendly. Good prices and excellent service. Highly recommended! More

by Fedup
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liridon Syla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 16, 2024

It’s the people that work at IRA that make a difference such as Corey, and Megan Kyle and mostly Nigel Long . They all put you at ease and I was treated respectfully . More

by dlafleur1920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Kyle
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Jan 19, 2024 -

Lexus of Manchester responded

It's wonderful to hear that Corey, Megan, and especially Nigel made a positive difference during your experience. Thank you for acknowledging the contributions of these individuals. Safe travels!

January 16, 2024

Zach was super throughout the sales process, answering all of my questions and explaining the options on my vehicle. When I returned for my inspection, the service department was awesome. It's what I've More

by K.Kosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rocheleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Lexus of Manchester responded

It's fantastic to hear about your positive experience with Zach during the sales process and the excellent service you received from the service department. Answering all your questions and explaining vehicle options is crucial during the sales process, and it's great to know that our service department met your expectations. Thank you for sharing your feedback. Safe travels and continued satisfaction with your Lexus!

January 15, 2024

Exceptional, timely service with top notch customer service by Eddie and his colleagues. They were extremely knowledgeable and thoughtful in all of their communications! More

by mbjohnson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jan 18, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you received exceptional and timely service with top-notch customer service from Eddie and our staff. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Excellent service experience from Barry at the valet to Eddie my service advisor. Highly recommended! More

by ties.stands.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie-service advisor 5 stars!
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Jan 17, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Barry and Eddie provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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