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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,209 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,209 reviews

January 17, 2024

They were actively pursuing my interest in the cars they have available. Sadly, I had already made an offer to purchase at another Lexus dealership. More

by lhester11
Recommend Dealer
Yes
Employees Worked With
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Lexus of Manchester responded

Understandably, you had already made an offer to purchase at another Lexus dealership, but we appreciate you sharing your experience with our dealership that was actively pursuing your interest. Safe travels and best wishes with your Lexus!

January 16, 2024

Very Pleasant, professional atmosphere. Staff very helpful and friendly. Good prices and excellent service. Highly recommended! More

by Fedup
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liridon Syla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 16, 2024

It’s the people that work at IRA that make a difference such as Corey, and Megan Kyle and mostly Nigel Long . They all put you at ease and I was treated respectfully . More

by dlafleur1920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Kyle
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Jan 19, 2024 -

Lexus of Manchester responded

It's wonderful to hear that Corey, Megan, and especially Nigel made a positive difference during your experience. Thank you for acknowledging the contributions of these individuals. Safe travels!

January 16, 2024

Zach was super throughout the sales process, answering all of my questions and explaining the options on my vehicle. When I returned for my inspection, the service department was awesome. It's what I've More

by K.Kosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rocheleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Lexus of Manchester responded

It's fantastic to hear about your positive experience with Zach during the sales process and the excellent service you received from the service department. Answering all your questions and explaining vehicle options is crucial during the sales process, and it's great to know that our service department met your expectations. Thank you for sharing your feedback. Safe travels and continued satisfaction with your Lexus!

January 15, 2024

Exceptional, timely service with top notch customer service by Eddie and his colleagues. They were extremely knowledgeable and thoughtful in all of their communications! More

by mbjohnson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jan 18, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you received exceptional and timely service with top-notch customer service from Eddie and our staff. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Excellent service experience from Barry at the valet to Eddie my service advisor. Highly recommended! More

by ties.stands.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie-service advisor 5 stars!
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Jan 17, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Barry and Eddie provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

Great communication about my service with Joshua and the service tech and tks for the video about my service as well regards K Furtney More

by Coasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Joshua provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Josh in service as well as Barry Chase was very helpful since we had a missing lug nut key and both of them were very nice in helping us purchase the appropriate part and then resolved the flat tire repair More

by DSzeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
Report | Print
Jan 10, 2024 -

Lexus of Manchester responded

It's great to hear about the helpful assistance provided by Josh and Barry in resolving your missing lug nut key and flat tire issue! Their willingness to assist and ensure that you were able to purchase the necessary part and then effectively address the flat tire repair reflects their dedication to excellent customer service. It's fantastic that their support made a difference for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Our purchase of a new Lexus at Ira couldn't have gone more smoothly. From our 1st contact with Ira for a special build, were at another dealer we were on a waitlist for 10 months, Ira Lexus of Manchester More

by Ann+Stu
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Lexus of Manchester responded

Congratulations on your new Lexus! We are thrilled to have provided you with a smooth sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Best customer service. Josh gets my vehicle in promptly and keeps me posted on everything that needs attention. More

by Cronz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had the best experience and that Josh provided prompt assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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