Lexus of Manchester

Doug was great. Very friendly and extremely helpful in explaining all of the functions of the car and offering his assistance whenever I have queestions in the future. explaining all of the functions of the car and offering his assistance whenever I have queestions in the future. More

The IRA staff, most notably Rosie and Doug, made the purchase of our RX350 a wonderful experience. We showed up fairly informed and were evaluating the comfort and drive in comparison to similar models purchase of our RX350 a wonderful experience. We showed up fairly informed and were evaluating the comfort and drive in comparison to similar models from Acura and Mercedes. Doug pointed out less than obvious features about the Lexus; he did not malign the competition. We never felt like we were being sold. After the decision, he worked with us on a fair price by comparing IRA's invoice with one from Edmunds. Once the purchase was complete, Doug introduced us to the knowledgeable service staff (Rosie). He spent close to 2 hours with us when the impeccably clean vehicle was delivered. He's called us no less than 3 times to confirm our delight with the purchase and to answer any questions. More

Doug and all the people there were friendly and helpful. Love the car, and know that we'll have great service. Feel like part of a family! Love the car, and know that we'll have great service. Feel like part of a family! More

Doug Clifford made us very comfortable talking about the used Cadillac we bought. He's very friendly and knowledgeable. Stephen Pease simplified the loan process and filling out the paper work for the c used Cadillac we bought. He's very friendly and knowledgeable. Stephen Pease simplified the loan process and filling out the paper work for the car and the warrantee. Any questions we had they were right there with the answers and advised us to call any time with questions. More

Just purchased a 2011 RX 350 from Ira Lexus and could not be happier! Doug Clifford is wonderful - he has a wealth of knowledge about the vehicles he sells and a GENUINE interest in you as a customer. He mad be happier! Doug Clifford is wonderful - he has a wealth of knowledge about the vehicles he sells and a GENUINE interest in you as a customer. He made me feel completely at ease throughout the process and took extra care to make sure I understood (and enjoyed) every detail of my new vehicle. He even made me a few CD's to listen to during my first drive - THANK YOU DOUG! I also want to thank the rest of the staff at Ira. Every person I met and dealt with at this dealership made the purchase that much better! More

I purchased my 250 on the internet. I knew all the features spelled out from the dealer before I picked up the car. On arriving at the dealer I was introduced to Douglas Clifford. I was impressed by D features spelled out from the dealer before I picked up the car. On arriving at the dealer I was introduced to Douglas Clifford. I was impressed by Doug's knowledge of the car and his patient handling of us during the paper. He was outstanding in showing us the features how the car works. He is the most outstanding salesman I have ever dealt with. Buying the car from IRA LEXUS was pleasant experience and Doug Clifford was great. More

I have purchased my second Lexus in Manchester. The salesman, Doug Clifford, was introduced to me. He is the best sales consultant I have ever dealth with in purchasing a car. He was wonderful, he ex salesman, Doug Clifford, was introduced to me. He is the best sales consultant I have ever dealth with in purchasing a car. He was wonderful, he explained everything to me about the car and made sure I understood all the options. He also connected the bluetooth for my new phone and showed me how to program in my telephone numbers...He certainly knows his job and is excellent at it. I would defintely return to purchase another vehicle from him. He is a great guy and easy to talk to. He is a "Gem"..... More

My husband and I just purchased a RX 400h used from Doug Clifford and he was the most knowledgable salesman that I've ever worked with. He also was patient with explaining all that we needed to know about Clifford and he was the most knowledgable salesman that I've ever worked with. He also was patient with explaining all that we needed to know about owning a hybrid. He also followed up the very next day with us to make sure all was ok. I highly recommend Doug and this dealership. It, truly, has been the best experience that my husband and I have had in purchasing a car. More

Even though I moved out of state three years ago, I just returned to NH and purchased my third Lexus from Doug Clifford. I find the dealership, service department and Doug as sales person to be exceptional returned to NH and purchased my third Lexus from Doug Clifford. I find the dealership, service department and Doug as sales person to be exceptional. Doug patiently and expertly walks me through the process of finding the car I'm looking for, settling on the options and a fair price, and providing all the instruction and explanations I need to understand the capabilities of the car. After I drove off in the new car this last time, Doug found a pair of glasses which I had overlooked in the trade-in car. At his own expense he packaged mailed them to me. I find Doug to be honest, friendly, highly ethical, thoroughly professional and a pleasure to work with. More