Lexus of Manchester

Bought a new Lexus ES350 from Thomas Christopher, Sales Consultant. He went above and beyond instructing us on the use of the various electronic equipment. He is outgoing and very friendly. We would recom Consultant. He went above and beyond instructing us on the use of the various electronic equipment. He is outgoing and very friendly. We would recommend any potential buyers to seek him out as he is easy to deal with and knowledgeable. Stephen Pease, Financial Manager, made the paperwork process painless. Everything was done before hand and when we went to pick up the new vehicle all the paperwork was completed within 10 minutes and that include talking about personal matters as well. You will find the Lexus Manchester dealership very accomodating and the personnel very friendly, cordial and helpful. Finally, you will find a great selection of inventory on hand both new and used so pay them a visit and ask for Thomas Christopher to assist in helping you identify the Lexus model that will meet your needs and for outstanding assistance after purchase. More

My experience with Ira Lexus was wonderful. My salesman was professional, knowledgeable and took the time to answer all of my questions, show me all of the vehicle's features, and so on. He did not rush, was professional, knowledgeable and took the time to answer all of my questions, show me all of the vehicle's features, and so on. He did not rush, he was so very positive and enthusiastic! I bought a 2012 Lexus 350RX and I love it. I will definitely recommend Doug Clifford and Ira Lexus Manchester to all my friends and family! Great experience! Superior service! More

I leased a new ES350 from Doug back in 2010 and it was the best car buying experience I had ever had. Shortly after I leased it, I went through a divorce and had to trade the car in for a Mazda in order t the best car buying experience I had ever had. Shortly after I leased it, I went through a divorce and had to trade the car in for a Mazda in order to have a cheaper car payment. I finally got to the point where I was financially able to get into another Lexus so I went to see Doug right away. He put me in a beautiful used IS 250 and I am completely in love with it. Again, I had an amazing experience with Doug. He does not sell you a car just to make the sale. He truly wants his customers to have the best experience possible and his goal is to have everyone walk away knowing that they made the right decision. I would purchase a car from Doug again in a heartbeat and plan to try to get into a newer car in the next couple years. The service at IRA is also second to none. Request Rosie. She is a pleasure to work with and IRA service always makes sure that you walk out 110% satisfied! Highly recommend this dealership. More

Ira Lexus of Manchester is a wonderful dealership. We just purchased or third Lexus RX from this dealership and could not be more happy with the care and treatment we received. Special kudos to Doug Cli just purchased or third Lexus RX from this dealership and could not be more happy with the care and treatment we received. Special kudos to Doug Clifford; he has an unbelievable knowledge of Lexus vehicles and always gives 100% plus in time, attention, and devotion to his customers. More

I met Doug Clifford back in July, 2007 when I was interested in buying a Camry, but was not happy with the salespeople on the Toyota side. He sold me a beautiful Camry, but alas, I have always wishe interested in buying a Camry, but was not happy with the salespeople on the Toyota side. He sold me a beautiful Camry, but alas, I have always wished for and dreamed of owning a Lexus, so on Thursday, March 8th, I decided to go down to Lexus and have a look, I only had 45 minutes as I had to pick my daughter up at school. I had already researched them somewhat and knew I could not afford a brand new one, but perhaps one with 20,000 - 30,000 miles on it or so. Well, I saw the car of my dreams, and I had to leave! Doug was supposed to leave at 3PM that day as he had people coming to install granite counters at his house 30 min. away, he offered to wait for me to get back and well....HE MADE MY DREAM COME TRUE! I was back at 4PM and he was with me till 7:30PM that evening and I drove home a beautful 2009 LEXUS IS250.....and I LOVE THIS CAR! I did find some scratches on it the next day, as it was dark out by the time I was really taking a look at it, and I ended up coming back the next morning for a full hour of education on the car, which I needed, as it has so many bells and whistles! Not only was Doug patient, friendly and encouraging, he even made me 2 special CD's of his favorite music! Everyone should request these, the music is wonderful and the stereo in the Lexus is top-notch! And yes they gave me a free tote, and a Lexus keychain and Nigel Long, the sales manager was quick to make an appointment for me to get my car in to have the scratches taken care of...I am amazed by Doug and Nigel's friendliness and their sales center. Go see Doug Clifford for your next car, he's amazing in every way!!! He is my sales person from now on! I won't go anywhere else!! More

I recently purchased a 2012 RX350 thanks to the endless efforts Doug Clifford put into satisfying my demands and the sincerity he showed in accommodating my needs. All through the process of so many chang efforts Doug Clifford put into satisfying my demands and the sincerity he showed in accommodating my needs. All through the process of so many changes in the plan Doug continually proved to work with me on my side with patience and faith in me. [I changed my mind a couple times and then had a problem with my old car's leasing company which delayed the process by 3 weeks!] I have dealt with and owned cars from BMW, Mercedes-Benz, Volvo, Acura, Porsche and more but I have never met a better sales person than Doug. Doug is not only very knowledgeable and passionate about the Lexus cars he sells but I think he is also a genuinely enthusiastic and optimistic person in life. His love for music, his dogs, his wife and friends... all that make up a person whom I could trust and like. I am happy that I bought a car from him/this dealership, and I will continue to highly recommend him to all who's interested in getting a car. More

We just purchased a new Lexus RX350 and had a tremendous experience doing so. Our sales person was Doug Clifford and we cannot say enough good about him. From the moment we entered the showroom floor until experience doing so. Our sales person was Doug Clifford and we cannot say enough good about him. From the moment we entered the showroom floor until we drove off yesterday with our new car we were treated royally. Doug spent the necessary time to understand our needs in a car and insured we were matching the new car to meet those needs. He is very thorough and accommodating. He made sure we were comfortable calling him with any questions and invited us back to the dealership for a refresher course on the car's technology. Doug went the extra mile and burned five CD's of music for us to enjoy on the ride home. We would and will recommend Doug to anyone we know who is interested in a Lexus. Our experience in purchasing this new car was totally different than any we have ever had and it is a tribute to all of the staff we interfaced with, but especially Doug Clifford. More

I recently returned to Ira Lexus of Manchester becuase I wanted to trade in my 2008 RX350 with a 2010 RX350. After having dealt with multiple delaerships who wanted to give me less money for my trade, Ira L wanted to trade in my 2008 RX350 with a 2010 RX350. After having dealt with multiple delaerships who wanted to give me less money for my trade, Ira Lexus of Manchester was able to offer me a lot more for my trade and get me into a beautiful 2010 RX350. Thanks to Doug Clifford my buying experience was truly outstanding. He was very friendly, informative and knowledgeable. Doug was simply terrific and delivered on all that he promised and made sure everything ran as smoothly as possible. Thank you Doug for your outstanding help and support in getting me into my new car which I absolutely LOVE!!! I truly appreciate it. I'll be sure to send all my friends and family over to you. More

I have been purchasing vehicles for almost 50 years and I would like to state that my recent experience at IRA Lexus of Manchester was the most professional and pleasant I have ever encountered. In particula would like to state that my recent experience at IRA Lexus of Manchester was the most professional and pleasant I have ever encountered. In particular Mr. Douglas Clifford a senior Lexus consultant was extremely knowledgable and his attention to detail and my needs during my purchase and delivery process was remarkable. This was my second experience with IRA Lexus of Manchester and based on this one with Doug Clifford it certainly will not be my last. He should be commended as a tremendous asset to the dealership and the Lexus product line. Sincerely, William J. Utrera Major, USAF Retired More

We had an excellent experience with Ira Lexus, and more importantly our sales associate John Derkrikorian. He was great! No pressure, knowledgeable, and so wonderful! I have shopped around for many vehi importantly our sales associate John Derkrikorian. He was great! No pressure, knowledgeable, and so wonderful! I have shopped around for many vehicles, and am constantly annoyed buy the cheesy nature of so many sales agents, but John was honest, inviting and pleasant. We will definitely be back. Thank you John for all of your help. We really appreciate it. Many thanks and ALOHA! More