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Lexus of Manchester
Bedford, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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If you are really interested in buying a car, you need to go see Daniel Bonenfant at Ira Lexus. I had no intention of buying a car on the first day I was looking, and at the first place I stopped. But that go see Daniel Bonenfant at Ira Lexus. I had no intention of buying a car on the first day I was looking, and at the first place I stopped. But that is exactly what happened. Dan was very patient with me, despite the fact that I admittedly changed my mind about what I was looking for in a car several times during my time at the dealership. Dan could not have been more professional. Each and every time I arrived through the front door, I was courtiously greeted by schedule coordinator/receptionist Hazel AbadSantos and receptionist Kyla Fetzner. They were quick to acknowledge my presence, and they made sure that I was being taken care of. When I picked up my car, salesman John Derkrikorian showed me all of the features of my new vehicle. What a patient person. He could not have been nicer. Great interest rate from the dealer. Very satisfied with my experience at Ira Lexus. I would highly recommend. More
My wife and I were driving by the lot when we saw an SUV that we had been looking for. I went in for a test drive and was assisted by Daniel. He was very professional and answered all my questions. The u that we had been looking for. I went in for a test drive and was assisted by Daniel. He was very professional and answered all my questions. The used car prices at IRA Lexus are priced to sell. There was no back and forth on the price of the vehicle I wanted or the trade of my vehicle. The entire staff was kind and took care of all my needs. If your in the market for a news Lexus or are looking for fair priced used car, I would highly recommend you go in and see Daniel at IRA Lexus. More
Every person I came into contact with was sooooo great. I feel really good about my purchase and am thrilled with the product and service. Yay to IRA Lexus of Manchester... I hope to stay with this dealer I feel really good about my purchase and am thrilled with the product and service. Yay to IRA Lexus of Manchester... I hope to stay with this dealership for years and will highly recommend it to everyone! Tess More
I always get the best service from Laurie Beauchemin in the service department. She will work with you to make almost anything possible. Though she is very busy she always makes a point to return calls in the service department. She will work with you to make almost anything possible. Though she is very busy she always makes a point to return calls in a timely manner!! Always friendly!!! More
As a repeat customer to IRA Lexus, we were tremendously satisfied with the buying experience. Joe Cardello assisted us through the process towards the purchase of a 2013 RX 350. He is patient and knowledge satisfied with the buying experience. Joe Cardello assisted us through the process towards the purchase of a 2013 RX 350. He is patient and knowledgeable. He explained all of our possibilities including options. He located the car for us from another dealer. We would highly recommend Joe to anyone seeking a dependable new Lexus. This was the finest new car buying experience we have experienced. Many thanks to Joe and the IRA Lexus team! More
Overall experience with Ira was good. Special mention needs to go to Doug Clifford who was very energetic and full of positive energy every time I met him and was very efficient and effective in finalizi needs to go to Doug Clifford who was very energetic and full of positive energy every time I met him and was very efficient and effective in finalizing the deal on my Lexus RX 350. The dealership itself including the service area is very neat with no shabbiness. Very professional and friendly crew. Definitely will recommend Ira Lexus NH to all my friends and relatives. More
Ira Lexus of Manchester is one of the best deanships i have ever been to. Service department is the best and the sales people are almost zero pressure. have ever been to. Service department is the best and the sales people are almost zero pressure. More
My previous dealings with Ira Lexus have always been gratifying. On this particular visit my wife and I were shopping for a late model LS460, Doug Clifford made the shopping very pleasant, and his profe gratifying. On this particular visit my wife and I were shopping for a late model LS460, Doug Clifford made the shopping very pleasant, and his professionalism was evident from the outset. At the time of vehicle delivery I occupied Doug for over three hours with questions and requests he never complained, and we got to understand all of the vehicle's features. There were some repairs that were requested and these were granted without hesitation. I would recommend Ira Lexus to anyone without hesitation. More
The car dealer is suppose to supply seat belt extenders if you need them. Today I contacted you to get two seat belt extenders for our back seat of our Lexus and Rosie said, "We would have to bring the pe if you need them. Today I contacted you to get two seat belt extenders for our back seat of our Lexus and Rosie said, "We would have to bring the people who would be using the seat belt extenders down to Manchester, NH to be measured"!!! You got to be kidding me???? We have at least three different people that go places with us, some are elderly people and we are suppose to embarrass them and ask them to travel all the way to NH to get measured for a seat belt extender so they can ride in our car?? We used to own a Cadillac Deville and the Caddy dealer just gave us two different size seat belt extenders for our guest to use in the Cadillac when we had it!! But Lexus Dealership would rather we get tickets for our guests not being able to buckle up and be safe. Who are you kidding??? This has really turned us off to ever owning another LEXUS......Cadillac dealership will get our business from now on!!! THIS IS THE MOST ABSURD THING WE HAVE EVER EXPERIENCED WITH A DEALERSHIP!! DOESN'T THE LAW REQUIRE YOU TO PROVIDE FREE OF CHARGE SEAT BELT EXTENDERS FOR ALL VEHICLES???? TO KEEP PEOPLE SAFE??? NO ONE MEASURED EITHER ONE OF US FOR THE SEAT BELTS THAT CAME WITH THIS CAR....SO ARE THEY REALLY SAFE???????????????? Dick & June Normand More
I was pleasantly surprised with the people at Ira Lexus. I first showed up on a Friday evening, hoping that they would be open late, but that was not the case. They were close to closing time (6pm) and wer I first showed up on a Friday evening, hoping that they would be open late, but that was not the case. They were close to closing time (6pm) and were very busy with there impending move to their brand new facility and yet they were friendly and took time to answer my questions. I was assigned to a pre-owned specialist Rob who took the time to get to know what I was looking for and took notes. We agreed to meet over the weekend at their new facility in a nearby part of Bedford, NH (where CR Sparks used to be). I forgot to call ahead, as Rob had requested, so when I arrived he was out driving with another customer--these things are difficult to predict. The manager hooked me up with a younger salesperson, Tim, who was also very easy to talk with and deferential. With Tim's encouragement, I ended up spending a lot of time there and test drove 3 used cars and got a first round offer on my trade in. Now, I was originally intending to spend less and get an older, higher mileage car, but I was really impressed with what I could get for another $5-6k. I could get an '09 IS-250 with premium package, lower mileage, certified with 3 year warranty, and in fabulous condition--new tires, brakes and more. I also preferred the idea of a car that was a couple years beyond the upgrade year ('06), with the kinks worked out; reliability was of top concern to me since I tend to keep cars for over ten years. Originally I thought that paying extra for a certified pre-owned vehicle was a waste, but seeing the prices and some of the work that is put into the vehicle up front was illuminating and the 3 year warranty (up to a combined mileage of 100k) was very reassuring. I anticipated Ira Lexus' sales staff to be perhaps a bit snobby and their prices high, but I was impressed on both fronts. The pre-owned department is in the main building with the new car staff, which is nice, and the prices were at a sweet spot: much lower than new but not that much more than older non-certified cars. The staff were well-mannered yet also friendly and good listeners. The pre-owned selection was a bit lean (I ended up getting my IS at another Lexus dealer where they had the color my wife and I wanted) but Tim says that with the move, they are building their inventory. He also explained that the internet has changed pricing strategy in the industry: to attract customers, you have to show a competitive price up-front, so I found that there is a lot less mystery and dickering in the car-buying experience. This reduces the anxiety about getting a fair deal. Oh, and I love my "new" Lexus IS-250 with the nav package. Its a fabulous sporty car and easy on the eye. More