Lexus of Manchester

After extensive research and multiple Lexus dealership visits I was finally able to locate the GX460 I wanted with a price that I was beyond thrilled with at Lexus of Manchester. The sales team, specifi visits I was finally able to locate the GX460 I wanted with a price that I was beyond thrilled with at Lexus of Manchester. The sales team, specifically James Hennessey, was a dream to work with. No pressure, fully transparent, and beyond knowledgeable of the vehicle. I highly recommend the dealership, and James as a sales consultant, especially if you are a well educated consumer that wants no xx. He will one up you on your intel unlike other salesmen who have no clue when it comes down to model specs and stats. Drove 2 hours from Cape Cod and was in an out in 1.5 hours. Car was pristine and waiting in the showroom bay. First Lexus, (prior SUV was a MB in constant need of repairs) and after 2 days of driving the GX I’d never go back. If you want luxury along with dependability do yourself a favor and buy a Lexus. Also, if you are a female that doesn’t need a man to go with you to buy a car James totally passes the not a “creep” test More

Took my car in for service and Josh was helpful and knowledgeable as he always is. knowledgeable as he always is. More

Did exactly what they said they would. Helpful and courteous. First time in for 5k checkup. No issues Helpful and courteous. First time in for 5k checkup. No issues More

Best customer service experience you will ever have! That, coupled with the service excellence is why we will always go to Ira Lexus of Manchester. That, coupled with the service excellence is why we will always go to Ira Lexus of Manchester. More

I think that it’s the people that make the difference for me. The culture of the staff… the ones you interact with AFTER you've bought the car. me. The culture of the staff… the ones you interact with AFTER you've bought the car. More

Fantastic, from beginning to end. Superior customer service. All aspects of this visit were very customer oriented Superior customer service. All aspects of this visit were very customer oriented More

Id give Our sales rep Wendy 5 stars, She was knowledgeable and very respectful of our time. She knew we were in a time crunch and did everything she could do move the sale along, I cannot say en knowledgeable and very respectful of our time. She knew we were in a time crunch and did everything she could do move the sale along, I cannot say enough positive things about her! We had to deal with Liridon Syla on our trade, who would receive 1 star for showing up to work. The initial offer was honestly insulting. He low balled us by $6,500 on our trade, came up with a tall tale about oil leakage that would cost $2k to fix. We were about to walk away and he suggested we call the Jeep dealership to assess the cost of the repair, which Wendy managed. We gave them the benefit of the doubt it would take 2+ hours to repair with an $18 part and suddenly we were up $5k on our trade... he never came back in the office to acknowledge his rude offer, we just moved forward with the sale. Sven was our finance partner and again was mindful of time, and didnt pressure us into needless add-ons. He did fail to overnight our sales tax check... I had to follow up on it again almost 2 weeks later and Ive been assured it will be at my door tomorrow. More

Friendly people good mechanics all way help me out when I need , anyway great dealer need , anyway great dealer More

I recently bought a used vehicle here and and was impressed with the entire process. Stepanie had the vehicle ready for a test ride when I arrived at the dealership. She was both knowledgeable and he impressed with the entire process. Stepanie had the vehicle ready for a test ride when I arrived at the dealership. She was both knowledgeable and helpful during the entire purchase process. I highly recommend her. The negotiations were painless. Very satisfied with the entire transaction. More

I realized after i bought a 2015 Toyota tundra that it was all rusty underneath they sold me a 33 thousand dollars truck that’s rusty from underneath shame shame shame god is watching was all rusty underneath they sold me a 33 thousand dollars truck that’s rusty from underneath shame shame shame god is watching More