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Lexus of Manchester
Bedford, NH
1,211 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us.
We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam!
We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
March 26, 2017
So happy! Roscoe was amazing at working with us and we left there more than happy with our new Lexus! The atmosphere and people at IRA surpassed our expectati Roscoe was amazing at working with us and we left there more than happy with our new Lexus! The atmosphere and people at IRA surpassed our expectations. I would recommend this dealership to everyone! More
by Lorraine LaJoie
Employees Worked With
Roscoe Robinson
March 24, 2017
Easy and accommodative The sales experience was pleasant and straightforward. The dealership was clean, comfortable and easy to find. Nigel was candid and professional as we The sales experience was pleasant and straightforward. The dealership was clean, comfortable and easy to find. Nigel was candid and professional as were the other members of the team. More
by MReed
Employees Worked With
Nigel Long, Adam Auer
March 24, 2017
Great Customer Service I brought my dirty vehicle in for a 10,000 mile service check in. The employees were super nice and explained all that was going to be done and how lo I brought my dirty vehicle in for a 10,000 mile service check in. The employees were super nice and explained all that was going to be done and how long it was going to take. Within 10 minutes I was set up with a loaner car to run my errands versus having to wait for my truck and thinking of all the errands I still needed to do. My truck was ready when they said it would be and it was nice and clean!! More
by cheries
Employees Worked With
March 24, 2017
Consistent Excellence I also dealt with KELLIE SFORZA. She was top notch. I also dealt with Kellie who is top notch. I am repeating myself because your system will not let I also dealt with KELLIE SFORZA. She was top notch. I also dealt with Kellie who is top notch. I am repeating myself because your system will not let me submit without 25 words More
by Bernieboucher
March 24, 2017
Badly engineered fix. You have a great staff, although I see that Maria and Dawn are not listed below. They are as important as all, and their interaction with the customer You have a great staff, although I see that Maria and Dawn are not listed below. They are as important as all, and their interaction with the customer is excellent. As for Laurie, as far as I am concerned, she is professional, friendly and knowledgeable, and one of the best that I have ever worked with. She was not there this week, but as always, Dawn was there to take care of me. Keep up the good work, as the management is best represented by the quality and professionalism of it's people. More
by larry943
March 24, 2017
Prompt service Dawn notified me of a recall on my vehicle and scheduled me in for a regular service and recall appointment the next day. They started work right awa Dawn notified me of a recall on my vehicle and scheduled me in for a regular service and recall appointment the next day. They started work right away and had the car finished when they said they would be done. Very comfortable waiting area. More
by Sandra
Employees Worked With
Dawn Knapp
March 24, 2017
Upper Class, top notch experience The salesman was very professional; no pressure; we were able to test whatever vehicle that was appropriate to our liking. Once our choice was selec The salesman was very professional; no pressure; we were able to test whatever vehicle that was appropriate to our liking. Once our choice was selected, final decision was not yet confirmed till a discussion within ourselves and the sales staff. More
by Claire&Aime
Employees Worked With
Chris Barros, Jose Ferreras, Nigel Long
March 24, 2017
Best Experience Best experience ever... These folks are professional and knowledgeable about Lexus and treat their customers like family. Appreciate all that you do Best experience ever... These folks are professional and knowledgeable about Lexus and treat their customers like family. Appreciate all that you do to make sure I am a satisfied Lexus owner. Thanks again for everything. More
by Love My New Car
Employees Worked With
Judy Routhier and Don in service, Nigel Long
March 23, 2017
Amazing as always Laurie is great to work with and always makes the visit extremely pleasant. She is always on time for me and the appointment time I have selected. Laurie is great to work with and always makes the visit extremely pleasant. She is always on time for me and the appointment time I have selected. More
by Stella12
March 23, 2017
5,000 mile Oil & Filter Change, Rotate Tires Quick & Courteous Service... and my vehicle left the shop sparkling clean and running smooth. My prized GX470 is 9 years old with over 216,000 miles a Quick & Courteous Service... and my vehicle left the shop sparkling clean and running smooth. My prized GX470 is 9 years old with over 216,000 miles and the service staff at IRA Lexus continues to add value. Laurie, Barry, Kevin & Tom are great ! More
by RoadWarrior
