Lexus of Manchester

Helpful,Professional,Knowlegable Everyone at IRA Lexus in Bedford was very friendly & knowlegable.My wife & I had a very pleasant experience.Joe Cardello was awesome.Helpful,knowlegab Everyone at IRA Lexus in Bedford was very friendly & knowlegable.My wife & I had a very pleasant experience.Joe Cardello was awesome.Helpful,knowlegable & professional. More

10 Yr. Old car still purrs. Had my car towed in (leaking Transmission Fluid), Laurie was flexible since I was late and she took care of me between other customers. Reported back Had my car towed in (leaking Transmission Fluid), Laurie was flexible since I was late and she took care of me between other customers. Reported back to me when the tech had a chance to look at it with the estimate. She then was able to shave a little off that estimate. Loaner car was nice. More

Great Service Adviser and Service Team I came in to have my navigation system looked at. I met with and discussed my issues with the NE Representative, Rick. Rick showed a genuine interest I came in to have my navigation system looked at. I met with and discussed my issues with the NE Representative, Rick. Rick showed a genuine interest in finding and solving the problem. Even the head service tech and the Service Manager got involved with this. That is good service! More

Once again, Laurie and her team has excelled I am always impressed by the great effort of Laurie and her team. They take care of my car as well as catering to my schedule and my needs. I am always impressed by the great effort of Laurie and her team. They take care of my car as well as catering to my schedule and my needs. More

Service - Top Notch! Laurie was terrific. Very thorough without being laborious. Win. Karl did a great detail job. Everyone I came in contact with were courteous and help Laurie was terrific. Very thorough without being laborious. Win. Karl did a great detail job. Everyone I came in contact with were courteous and helpful. More

Lexus Initially I came in to "just look" what was available in a certified car. Britney asked some questions pertaining to my needs and came up with five Initially I came in to "just look" what was available in a certified car. Britney asked some questions pertaining to my needs and came up with five vehicles to check out. We went for a test drive, and she was very knowledgeable on all the features of the car and took time to go over them. Then we discussed price and Jeff became involved and he was very straight forward, which I appreciated very much. He was very courteous and we came to an agreement. There was no "haggling" or phone calls taking money off as has happened to me with other salespeople. They made it a fun! We worked with Judith when my husband & I picked up the car & she expedited the paperwork, handed us over to Joe in finance, who was efficient in getting the i's dotted and t's crossed. Judith came back, went over the car and I couldn't stop smiling! I smile everytime I get in my new (to me) RX350! Thank you all for such a pleasant experience. Oh, the reason I mentioned Nigel, I had forgotten the carfax report & called and though he had nothing to do with the sale he took the time to send me the report in a timely manner. To me that is a good sign of team spirit. More

Blinker light was acting up When ever I call or go to Ira Lexus in Bedford, they are always so pleasant and attentive to my needs. I feel like part of the family When ever I call or go to Ira Lexus in Bedford, they are always so pleasant and attentive to my needs. I feel like part of the family More

it was great the service was fantastic. The employees were friendly and hat more can I ask for. The car was ready on time and I also decided to look into buying a the service was fantastic. The employees were friendly and hat more can I ask for. The car was ready on time and I also decided to look into buying a new one. More

Always pleased with Laurie I have continued servicing our RX350 at Ira Lexus because of people like Laurie. Laurie is always pleasant and professional. Laurie takes the time to I have continued servicing our RX350 at Ira Lexus because of people like Laurie. Laurie is always pleasant and professional. Laurie takes the time to answer my questions and I walk away comfortable in the knowledge the car has been properly review and serviced. More

Love Laurie I always use Ira for buying cars and for service. Wouldn't go anywhere else for my Lexus. Laurie is great. She is thorough and explains what was done I always use Ira for buying cars and for service. Wouldn't go anywhere else for my Lexus. Laurie is great. She is thorough and explains what was done More