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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,213 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,213 reviews

February 13, 2024

Great service and great service advisors. Will continue to bring my vehicles in for service. More

by Merwin.Tabliago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

I brought two of my cars in for inspection and the service prompt friendly and informative! More

by shantelfrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Lexus of Manchester responded

It's fantastic to hear that your experience bringing in two cars for inspection was prompt, friendly, and informative. Providing excellent service is our priority, and we're pleased that you had a positive experience. We appreciate your business and look forward to serving you again in the future!

February 07, 2024

The employees are friendly and welcoming. I worked with Eddie Aldrich. He is very knowledgeable and kept me informed about the car repairs. More

by janetselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
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Feb 10, 2024 -

Lexus of Manchester responded

We're glad to hear that you had a positive experience with the friendly and welcoming employees, particularly Eddie. It's great that Eddie's knowledge and communication kept you informed about the car repairs. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

Just make sure they listen to what you are saying when you drop it off More

by Djboucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Lexus of Manchester responded

Thank you for bringing this to my attention. I apologize for the experience you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at ksforza@Group1Auto.com. I look forward to speaking with you. Kelli Sforza, Service Director

February 04, 2024

Lexus is a higher level of experts and performance of taking care of customers great service would recommend using them even if i didn’t have a Lexus thanks team More

by RichF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Lexus of Manchester responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team at Lexus. Providing excellent service is our priority, and we're grateful for your recommendation. Safe travels and enjoy your Lexus!

February 03, 2024

I am very pleased with the quality of the work and the professionalism of my service advisor Laurie More

by R600041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

"I had a wonderful experience at this dealership! The staff was friendly and knowledgeable. I would definitely recommend this dealership to anyone in the market for a new car." More

by Gaorika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2024 -

Lexus of Manchester responded

We're delighted to hear about your wonderful experience! It's fantastic that the staff was friendly and knowledgeable, making your visit enjoyable. Thank you for recommending our dealership to others. We appreciate your recommendation and look forward to serving you in the future!

February 02, 2024

Service dept is very professional and courteous . Laurie was very helpful..The mail coupons came in handy and I appreciate the car wash. More

by Car survey
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Lexus of Manchester responded

We're pleased to hear that our service department, especially Laurie, provided professional and courteous service. We're glad you found the mail coupons handy and appreciated the car wash. Thank you for choosing our dealership, and we appreciate your positive review!

February 02, 2024

The greeter at the service entry was very pleasant and courteous. My service advisor was very good too. He explained what the service entailed and he explained an additional repair I needed very clearly. More

by Katherineturner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Lexus of Manchester responded

We're delighted to hear that the greeter at the service entry and your service advisor provided a pleasant and courteous experience. It's great that your service advisor explained the service details and additional repairs clearly. Thank you for choosing our services, and we appreciate your positive review!

February 01, 2024

Love this dealership they take very good care of me every time I’m there! Sean was great to work with. More

by lindaleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Sean provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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