Lexus of Las Vegas

This time we switched advisor to Vince, he is very good and takes care of our car with very good service. Not like the last advisor we used in the same office who was very rude, impatient, and very bad ser and takes care of our car with very good service. Not like the last advisor we used in the same office who was very rude, impatient, and very bad service. We had a very bad experience last time. I asked myself why I was spending money to have this kind of service. Vince is great! More

Excellent service every time my car needs to be tended to, representative are always helpful and friendly and never had any complaints to, representative are always helpful and friendly and never had any complaints More

Your service department is excellent. My service advisor, Kay Andrade is excellent. Nobody is better. Keep her !! My service advisor, Kay Andrade is excellent. Nobody is better. Keep her !! More

Great customer service! best experience in any dealership!!!everyone are so helpful and no problem giving a great deal! best experience in any dealership!!!everyone are so helpful and no problem giving a great deal! More

I always go to Lexus of Las Vegas in Sahara, Joel Gooding, always take good care of me and informs me about services it need to be done. Very good at sending me photos of what is wrong with vehicle Gooding, always take good care of me and informs me about services it need to be done. Very good at sending me photos of what is wrong with vehicle and sure to let me know the cost of repairs. I truly appreciate the loaner as well. More

Javier has always been amazing. The service staff on arrival is always friendly and I truly receive exceptional service. The service staff on arrival is always friendly and I truly receive exceptional service. More

The professionalism and kindness was very much appreciated. Our salesman Vincent Nakar answered all questions and text messages promptly. He made the purchase transaction smooth and greeted us i appreciated. Our salesman Vincent Nakar answered all questions and text messages promptly. He made the purchase transaction smooth and greeted us immediately when we arrived. Jason Park thoroughly explained our available warranties and processed our finance paperwork with ease. When it came time to have our tech briefing we started to run out of time but Luis Quiroga have a a quick run down of the most important features and gave us his card so that we could call with any questions and/or reschedule another full briefing anytime. The high tech features are numerous so this was a great option for us. Thank you again to all the staff at Lexus of Las Vegas. We are Loyal Customers for sure. More

I had great service and communication. Appreciated the use of a loaner. Thanks to all of you. Appreciated the use of a loaner. Thanks to all of you. More

Always easy to schedule needed service for our vehicle. Service representative was professional and efficient. Car was returned prior to expected time which made my daily schedule more impactful. Service representative was professional and efficient. Car was returned prior to expected time which made my daily schedule more impactful. More

In my opinion I found the sales personnel very helpful. My sales representatives name was Jay Gentry. I found Jay to be very patient and willing to help me look at the vehicles I wanted to look at and an My sales representatives name was Jay Gentry. I found Jay to be very patient and willing to help me look at the vehicles I wanted to look at and answered my questions to my satisfaction. I did not make a choice on my first visit but called and asked for Jay and arranged another visit on another day and looked at another vehicle and my wife and I compared one to the other. There was a clear choice for us even though the car that was a significant lower price was not our choice simply because it smelled like cigarettes inside to my wife and I and my wife would not get in it for a test ride. We chose a more expensive version because to her it smelled brand new. To me I was interested because it had the luxury package and was much more appealing. We were not sure if we could afford it. Jay however spent some time with us and without any pressure were able to come to an agreement. We also would like to thank a man named Leo who was able to guide us through the purchase of our vehicle and explained many aspects of the purchase and we left feeling very comfortable with this purchase. More