Lexus of Las Vegas

HAPPY ENDING first, let me say thati'm really not a fan of dealerships. OK i was wrong about this place. i was visiting LV and parked at the flamingo valet and s first, let me say thati'm really not a fan of dealerships. OK i was wrong about this place. i was visiting LV and parked at the flamingo valet and someone did a hit and run. the flamingo was no help BUT Lexus of LV WAS. i tried driving back to LA and the car started making noises where it was hit. brought it in and met mark bivens, told him the problem. without missing a beat he said grab a cup of coffee and we'll see what we can do. twenty minutes later i was on the road. considerable kudos deserved... THANKS More

I commend both the dealership and Don Turner. Both the dealership and my sales associate, Don Turner, were top notch. I am happy to recommend Lexus of Las Vegas and Don Turner to anybody who desi Both the dealership and my sales associate, Don Turner, were top notch. I am happy to recommend Lexus of Las Vegas and Don Turner to anybody who desires a genuinely great sales experience. No pressure just perfection. This is the 3rd Lexus we have purchased from the dealership. So talking is one thing, dealing quite another. More

Amazing Service Angel has always been professional, kind, considerate and respectful. He is always there to help and to make sure i'm satisfied with every detail of m Angel has always been professional, kind, considerate and respectful. He is always there to help and to make sure i'm satisfied with every detail of my car. More

Typical used car salesmen. Sold me a wrecked car! Would not recommend this company. Once they sell you the car, you can't get any help after that at all. They sold me a car that had been wrecked and r Would not recommend this company. Once they sell you the car, you can't get any help after that at all. They sold me a car that had been wrecked and repaired half-xxx. Chris and Jennifer are the ones who sold the car and refused to help me. Sold me the car with no working cigarette outlet and 1 working running headlight. After telling Chris that I would be reviewing their business, he begins to say I am threatening his business. Let's be clear, everything I say in this review is truthful. They sold me a wrecked car that has been proven by a reputable body shop in town. The front end had been damaged and glued back together. Buyer beware! I can provide any pictures and more info if you just ask. 702-600-1918 More

Well i had purchased a car from this dealer and was not happy with the experience however their costumer service called me regarding my unhappiness and offered to fix it to make me satisfied. i think that happy with the experience however their costumer service called me regarding my unhappiness and offered to fix it to make me satisfied. i think that is how costumer service in any business should be "to satisfy costumers". More

In looking for a hybrid Lexus, I visited Lexus of Las Vegas. I test drove the HS 250h with salesman Brent--a nice guy, who didn't seem to have much pull when it came to negotiating. The hang tag in t Vegas. I test drove the HS 250h with salesman Brent--a nice guy, who didn't seem to have much pull when it came to negotiating. The hang tag in the car said $30,991, now on sale for $26,991. I left, thinking I'd return to buy the car that evening. I returned with my wife, and they wouldn't budge even $1 on price. Then they tried to "work a deal" by way of payment amount. When I told them it wasn't the payment I was concerned about, they started throwing out hypotheticals, like "if the payment were $1,000, and we would agree to your price, would you do it?" I replied yes, let's do it, and they quickly backed away. We left with a bit of a bad taste in our mouths. The next day, I texted Bremt and told him we would meet them in the middle. It took him nearly six hours to get back to me, and his reply was that it was too late and he'd have to talk to the gm the next day. The next day came, and I received a note from Brent saying that the car had the wrong hang tag, and that the price was now back to $30,991! But "for me" they would go back to their original offer....and that I should appreciate the deal they are offering! Needless to say, I'll never be back at this dealership--a 2nd rate used car lot with a luxury name! More

Second time getting a car from Lexus Las Vegas-on west sahara- and Rocco was great to work with!Service has always been great too. Thank you sahara- and Rocco was great to work with!Service has always been great too. Thank you More