
Lexus of Las Vegas
Las Vegas, NV
Filter Reviews by Keyword
By Type
Showing 688 reviews
Rachel Roemer is the Best Sales Person We Have Ever This is the third Lexus we've purchased from Rachel and we won't go anywhere else. We've gotten 5 star service from her since 2013. Thanks to Rachel This is the third Lexus we've purchased from Rachel and we won't go anywhere else. We've gotten 5 star service from her since 2013. Thanks to Rachel and everyone who helped us at Lexus. More
Lexus of Las Vegas Susan Leong and Jason were TERRIFIC. I enjoyed our buying experience because I wasn't handed off to someone new as the process proceeded. Nice J Susan Leong and Jason were TERRIFIC. I enjoyed our buying experience because I wasn't handed off to someone new as the process proceeded. Nice Job Everyone !!! More
Staff are very accommodating , professional and trustworthy. I’m just browsing that day but I decided to buy an RX 350 because I got an amazing deal with the help of my agent Chris Daw. He is so am trustworthy. I’m just browsing that day but I decided to buy an RX 350 because I got an amazing deal with the help of my agent Chris Daw. He is so amazing and helpful making sure my needs was met and gave me the possible best deal ever he could give me. All staff are nice making you feel home inside . Thank you guys More
Friendliness and professionalism of all staff members was refreshing. We felt like our business was appreciated. Everyone made us feel welcomed as soon as we arrived on the lot and comfortable throughout the refreshing. We felt like our business was appreciated. Everyone made us feel welcomed as soon as we arrived on the lot and comfortable throughout the buying process. Sungmin was a pleasure to work with and explained each step along the way. She is a fabulous salesperson (not pushy at all- which is a turnoff and would have had me walking out of the door). Sungmin is a very kind, knowledgeable, patient, accommodating and personable young lady and I’m so glad we had the opportunity to work with her. More
Service department is great. I never have to wait and they handle everything very smoothly. Barbara, my service coordinator is always friendly and very helpful. they handle everything very smoothly. Barbara, my service coordinator is always friendly and very helpful. More
WOW! This place is BY FAR the best car buying experience I’ve ever had! Jason from sales was so helpful when I called from San Diego to hold a car for me with a deposit as I couldn’t get there until the we I’ve ever had! Jason from sales was so helpful when I called from San Diego to hold a car for me with a deposit as I couldn’t get there until the weekend. He had a Lexus waiting for us once we landed at the airport. I feel like a VIP!!! Once I was there, there was no pressure, the price was right and less than anywhere else I’ve looked and it was a slam dunk! He was simply amazing and very professional the entire time and not pushy at all! Then once we met with another guy named Jason to get financing, they beat out my credit union rate by a half a point! So excited! I was not going to buy any additional features like gap and warranty but with the savings from my interest, I went ahead and got it! Once again, Jason was not push at all even in the slightest. I’m so happy that I found these guys and I will be a returning out of state customer for sure! Thank you Jason and Jason!!! 10 Stars for a slam dunk experience! More
Have used exclusively for service. I would rate their service as excellent. Very pleasant attendants when checking in. Parts department responsive. had only one very minor mishap in 10+ years. Lexus is b service as excellent. Very pleasant attendants when checking in. Parts department responsive. had only one very minor mishap in 10+ years. Lexus is best car I have ever owned so I expect I will be using Lexus of Las Vegas service for many years. More
I always said if I bought a Lexus I would want an older model in great condition and Don found the perfect car for me, I am absolutely in love with it and it was painless. model in great condition and Don found the perfect car for me, I am absolutely in love with it and it was painless. More
Consistant outsanding service at this Lexus location. They constantly strive to improve processes to make an even better customer experience. Impressive. I've used them for 15 years. They constantly strive to improve processes to make an even better customer experience. Impressive. I've used them for 15 years. More
Excellent service, they were very helpful as we navigated the documentation and payment options. Additionally, they allowed me to keep my other car there overnight so I could pick it up later (I was only (su the documentation and payment options. Additionally, they allowed me to keep my other car there overnight so I could pick it up later (I was only (supposed) to be there to test drive a car, but ended up buying it). Staff also helped find the best option for financing. More