Lexus of Las Vegas

Loved looking at the inventory before coming in. Knew what we wanted and test drove the cars. Very efficient buying process. Our Sales Rep Sungmin was great what we wanted and test drove the cars. Very efficient buying process. Our Sales Rep Sungmin was great More

Ms. Rachel was extremely helpful and nice. I will definitely recommend this place to my friends and family, and I will definitely come back and ask for her when I’m ready to buy another car. :) definitely recommend this place to my friends and family, and I will definitely come back and ask for her when I’m ready to buy another car. :) More

My experience with Lexus of Las Vegas was amazing. Normally I am not fond of dealerships, I feel like I am always bombarded by people, questions, and unfortunately aggression. From the second I steppe Normally I am not fond of dealerships, I feel like I am always bombarded by people, questions, and unfortunately aggression. From the second I stepped onto the lot Jay was able to set me up with the right people since I had set up an appointment to see a specific car they had listed on auto trader. Daniele was my sales consultant, who was very nice and extremely knowledgeable. She was able to make this experience of buying my first Lexus memorable. Dominick who was in charge of financial services was able to work with me and get me an amazing payment that will benefit me in the long run with Lexus. Overall the entire process took about 2 1/2 hours which to me is record time! After my purchase everyone that had helped me reached out to see how I was doing with my new car. I rate my experience a 10/10 and have already started recommending this company and location. Thank you for everything. More

I have been a customer of LoLV for over a decade. There is no other buying/leasing experience I have had that lives up to the level of customer experience that they deliver... cheerfully! is no other buying/leasing experience I have had that lives up to the level of customer experience that they deliver... cheerfully! More

Came in and left standing in the service entrance for several mins, several service writers saw me, and no one acknowledged or even tried to help. I found a service adviser to help me and was hit with tw several mins, several service writers saw me, and no one acknowledged or even tried to help. I found a service adviser to help me and was hit with twice the price for a diag because I have a classic Lexus. Being told that I have to pay more than others just to have a diag, due to taking care of my car and keeping it going is a joke. I have never been hit with a "punishment" fee for having a classic car on the road. Once the service adviser found out the age of my car, his entire attitude changed. It switched from one of average treatment to that of demeaning and talking down to me. If you can take your car to another shop, oh wait, you cant since both Lexus dealerships are the same company in Vegas. This isnt the first time I have had bad treatment at this dealership, this is the first time that I was angered enough to say something online as well as Toyota/Lexus corporate. More

The best service that you can find anywhere. I have told my friends and neighbors time after time that Lexus not only makes dependable cars, but they are the very best service than any other car I have told my friends and neighbors time after time that Lexus not only makes dependable cars, but they are the very best service than any other car dealership. I have owned 4 Lexus now and will always own these fine cars. More

My service adviser Justin was awesome. I am very happy. He was very professional and very good communication skills. Very good customer service. I will definitely refer him to my friends. He was very professional and very good communication skills. Very good customer service. I will definitely refer him to my friends. More

Best dealership in Las Vegas Sungmin Daniele is the best sales person we ever had and Mr.Lee Butler is the best general manager in The Great Las Vegas area. Sungmin Daniele is the best sales person we ever had and Mr.Lee Butler is the best general manager in The Great Las Vegas area. More

BETWEEN DON TURNER, JOHNNY CHANG AND TREY ROSS, MY LEASING OF ANOTHER LEXUS ES300h WAS VERY SMOOTH AND QUICK. THANK YOU SO VERY MUCH GUYS. LEASING OF ANOTHER LEXUS ES300h WAS VERY SMOOTH AND QUICK. THANK YOU SO VERY MUCH GUYS. More

5k service and fuel pump recall When I drove up, Efren greeted me warmly. He was friendly and efficient. He patiently waited while I searched for my insurance policy (it took me 5 m When I drove up, Efren greeted me warmly. He was friendly and efficient. He patiently waited while I searched for my insurance policy (it took me 5 minutes). He also spoke Tagalog and made me feel at home. He took me to my service rep, Javier. Javier was polite, was very professional, and he explained the services to be rendered (5k checkup and fuel pump recall). He provided me a loaner for two days. When I got back my 2019 Lexus RX350 from the service dept., it was clean, gassed up, and ready to go. Amazing! I do missed the coffee and donuts in the customer waiting area. That's not a negative comment. Lexus was thinking of our safety and protection in this pandemic crisis. Thank you, Lexus. Promote Efren and Javier as soon as possible. More