Lexus of Las Vegas

Good service, good job, and make me feel comfortable to go back to the place all the time. go back to the place all the time. More

My experience at Lexus was amazing. Mandi made the entire process smoothe and easy. She explained everything step of the process and made everything super enjoyable. Shes such a sweethe Mandi made the entire process smoothe and easy. She explained everything step of the process and made everything super enjoyable. Shes such a sweetheart and is a great asset to the company. Thank you Mandi! More

Susan Leong was wonderful great help in finding the right car, we are very happy with our Lexus experience car, we are very happy with our Lexus experience More

Susan Leong is the best, no pressure sales but outstanding in help. Xavier in service is also great. Great team thanks outstanding in help. Xavier in service is also great. Great team thanks More

Great experience Susan Leong wonderful sales person. Everything very smooth. Service folk’s very helpful Everything very smooth. Service folk’s very helpful More

I came into the Lexus service department in a bad mood after needing road assistance for a flat tire on my 4700 mi 350RX at Terminal 1 at Harry Reid Airport after dropping off my daughter. Connecting to R after needing road assistance for a flat tire on my 4700 mi 350RX at Terminal 1 at Harry Reid Airport after dropping off my daughter. Connecting to Road Assist took several tries until someone took my request and said it could be one hour to 90 minutes for someone to come. The AAA came, was very courteous and got me on my way with air in the tire. I drove straight to the dealer with a complaint that I was taking my car in every 3 or 4 days to get air in the tires, when they indicated they were low. Having one of them go completely flat had me frustrated. Because I came in without an appointment, I waited a few hours until they were all checked. I was offered a shuttle but declined. The cause of the flat was attributed to a screw in it, and because the tire was damaged outside of the tread, I needed to buy a new tire. None of this made me a happy camper. The associate was understanding enough when I apologized for coming in there grumpy. He said my grumpiness was nothing like what some people show when things have gone wrong! It was the right thing to say. I immediately put it all behind me. Things happen! More

Outstanding service at Lexus of Las Vegas. My service rep Joel Gooding was exceptionally helpful as he has always been! My service rep Joel Gooding was exceptionally helpful as he has always been! More

Genuine, red carpet service! Ask for Sungmin Daniele in Sales and Josiah Makaio for any Tech Support needs. They will not disappoint! Vehicle purchase: I am very grateful Ask for Sungmin Daniele in Sales and Josiah Makaio for any Tech Support needs. They will not disappoint! Vehicle purchase: I am very grateful for the genuine, red carpet, consistent service I received (and still receive) from Sungmin- she is a bright ray of light! There were a couple frustrations at the time of vehicle pick-up (related to car insurance) so we had to reschedule, but no words can accurately express her kindness and ability to decrease stress levels in any situation - especially since the car search journey too me out-of-state. Post-pick up: Once I picked up the vehicle, the best part was working with Josiah Makaio! He is the most knowledgeable and patient tech support expert I’ve met in the industry. Overall feel: This Lexus dealership has the most outstanding service in the industry- I have never come across such genuine service reps who truly care like Sungmin and Josiah - you cannot coach this! I hope they both get a raise or a promotion soon. I will forever send friends / family to see Sungmin and Josiah. Thank you! Kendra More

Excellent Service Department explained all services to be performed up front. Javiar was professional and friendly. Service response time to receive my vehicle back less than two hours. Incredible! performed up front. Javiar was professional and friendly. Service response time to receive my vehicle back less than two hours. Incredible! More

Great service, amazing communication. We were on the wait list for over four months, but the kept in contact the entire time Love my new Lexus We were on the wait list for over four months, but the kept in contact the entire time Love my new Lexus More